Support Board
Date/Time: Sun, 22 Dec 2024 23:41:38 +0000
Post From: problem with missing data from OEC datafeed today
| [2015-05-11 20:01:13] |
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There should not be any problem with this. Whatever problem existed earlier has been confirmed not to exist. We ran several tests now downloading historical Intraday data for OEC and we got the data. Follow the instructions here to re-download the data: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart If you still have problems, let us know the symbol and also post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |