Support Board
Date/Time: Sat, 04 Jan 2025 16:11:40 +0000
Old position data shown in Chart (opening line and PnL)
View Count: 906
| [2015-04-27 16:39:45] |
| User77270 - Posts: 23 |
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Dear support team, My SC doesn't show the correct entry level for a trade in DAX (CFD with IB) on the chart, however it shows the correct data in "positions and orders tab". Instead it uses the entry data of an old trade which I entered two weeks ago, but is long closed already. I sometimes open orders not on SC, but also on mobile TWS. I tried everything already that is described in http://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#IncorrectlyReportedTradePosition What can I do that the chart (attached chart trader and opening line) shows the correct entry position? Thank you SC shows incorrect data of |
 position.jpg / V - Attached On 2015-04-27 16:39:35 UTC - Size: 508.92 KB - 370 views |
| [2015-04-27 17:05:13] |
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You need to clear the Trade Activity Data for that symbol following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ClearingtheLog You should do this when the position is flat, but it is not necessary. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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