Support Board
Date/Time: Sun, 22 Dec 2024 08:44:08 +0000
NQ June Sierra M Data way off and slow
View Count: 770
| [2015-04-16 13:46:20] |
| User40520 - Posts: 62 |
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Up to 4 points adrift and real slow. My Charts have the "M" displayed. I have another feed from Barcharts and it's fine. My Sierra Chart is behaving like a slow premarket and the NQ has been open for 15 mins.
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| [2015-04-16 14:08:03] |
| User40520 - Posts: 62 |
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Reboot and seems ok but I'm not sure if that solved the problem or the data caught up. If anyone else had the same problem please say.
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| [2015-04-16 17:46:07] |
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We are not noticing anything at the moment. We do not have any other reports of a problem. Next time this happens refer to help topic 4: Http://www.sierrachart.com/index.php?page=doc/helpdetails4.html We do notice from observation, from our server monitoring that some users would experience a lag due to the amount of data being transmitted to them and them not receiving the data quickly enough. But this would be an Internet issue on the user side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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