Support Board
Date/Time: Mon, 23 Dec 2024 02:58:51 +0000
Connecting to servers Rithmic.
View Count: 887
| [2015-01-10 03:31:52] |
| 2garin - Posts: 184 |
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Good day, support. I have a live account with Dorman, working through Ninjatraderbrokerage. For financial reasons, with the CTS feed switched on Rithmic. When connecting to servers in the United States and Europe have problems. Tell me how to fix the problem. Logfile attached. |
 log.txt - Attached On 2015-01-10 03:31:05 UTC - Size: 7.66 KB - 446 views |
| [2015-01-12 06:13:32] |
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We can see from the Message Log that the connection to Rithmic is not fully succeeding at the time that you connected. Are you still having a problem at this time? In general, it is hard for us to give specific advice about what to do with something like this. The connection to the Rithmic system is handled by the Rithmic software which we do not control. Basically the only thing we could advise is to make sure that any firewall software you are running is disabled other than the Windows firewall. Refer to help topic 1.2 for more information: http://www.sierrachart.com/index.php?page=doc/helpdetails1.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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