Login Page - Create Account

Support Board


Date/Time: Mon, 23 Dec 2024 03:02:51 +0000



Post From: Connecting to servers Rithmic.

[2015-01-12 06:13:32]
Sierra Chart Engineering - Posts: 104368
We can see from the Message Log that the connection to Rithmic is not fully succeeding at the time that you connected. Are you still having a problem at this time?

In general, it is hard for us to give specific advice about what to do with something like this. The connection to the Rithmic system is handled by the Rithmic software which we do not control.

Basically the only thing we could advise is to make sure that any firewall software you are running is disabled other than the Windows firewall. Refer to help topic 1.2 for more information:
http://www.sierrachart.com/index.php?page=doc/helpdetails1.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing