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Support Board

Date/Time: Fri, 27 Feb 2026 09:19:28 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
No data in the Trade Activity Log
JohnGrasty 		2021-10-05 22:11:27
JohnGrasty LPN LP 		4 1814
Data Error Downloading CLX
User82995 		2021-10-05 19:47:46
User82995 LPN LP 		6 908
bitmex
User313942 		2021-10-05 19:15:51
User313942 LPN LP 		0 571
[User Discussion] - TSX Index Historical Data via SC Data Feed? IB TSX-IND-TSE-CAD Historical Chart
User398861 		2021-10-05 18:52:40
User398861 LPN LP 		0 661
Replay charts with low day count
quin6 		2021-10-05 18:35:38
quin6 LPN LP 		4 742
Denali Data Delay
User986567 		2021-10-05 18:14:05
John - SC Support LPN LP 		3 632
[Programming Help] - Indicators
User408633 		2021-10-05 18:09:54
John - SC Support LPN LP 		1 886
Not receiving intraday data after updating SC (no other changes)
Vincent Vega 		2021-10-05 17:56:47
John - SC Support LPN LP 		4 939
US Equities data delayed.
MetaTradingVR 		2021-10-05 17:53:17
John - SC Support LPN LP 		3 955
Question about Denali Feed and Subscription
NandoB 		2021-10-05 17:51:51
John - SC Support LPN LP 		1 532
DATA FEED
User22591 		2021-10-05 17:15:14
John - SC Support LPN LP 		2 604
unable to view more dates and missing months in data
User274507 		2021-10-05 17:09:43
SC Support LPN LP 		14 1177
CQG Non Pro Data Feed for trading Micro Futures
User947384 		2021-10-05 16:56:39
John - SC Support LPN LP 		1 747
Volume By Price Study
Robert Wojczak 		2021-10-05 16:43:45
Robert Wojczak LPN LP 		2 673
Change of service
Steve Leon 		2021-10-05 15:50:27
John - SC Support LPN LP 		1 594
Control ACS Button from ACSIL
ForgivingComputers.com 		2021-10-05 15:45:52
John - SC Support LPN LP 		7 2711
Using the DOM, quantity is 1, periodically I see I am executing orders of quantity 2
User266838 		2021-10-05 15:44:35
John - SC Support LPN LP 		1 598
Connection Error
User956379 		2021-10-05 15:30:40
Sierra_Chart Engineering LPN LP 		6 743
Rithmic
FARHANE REDA FARHANE 		2021-10-05 15:22:59
Sierra Chart Engineering LPN LP 		1 646
Data Feed
User22591 		2021-10-05 15:22:58
John - SC Support LPN LP 		3 710
[User Discussion] - API Sample for Receiving Denali MBO data in real-time
Sierra123 		2021-10-05 15:17:49
John - SC Support LPN LP 		5 1786
spreadsheet + study/price overlay + bid & ask depth bar - doesn't show the right data
User278398 		2021-10-05 15:05:03
User278398 LPN LP 		0 557
MCL order rejected.
User750920 		2021-10-05 14:38:48
User750920 LPN LP 		3 637
Not connected
User343319 		2021-10-05 14:09:35
John - SC Support LPN LP 		1 517
the order routing service keeps disconnecting after the market opens today
d9e5c763 		2021-10-05 13:53:13
d9e5c763 LPN LP 		10 929
follow up to my issue 5 min ago, red warning comes up
User849502 		2021-10-05 13:50:47
User849502 LPN LP 		5 579
performance lagging
Yeager 		2021-10-05 13:30:16
Sierra Chart Engineering LPN LP 		1 605
MCL order entry error
weav 		2021-10-05 13:00:55
Sierra_Chart Engineering LPN LP 		5 714
Mon to Friday
ronaknathwani 		2021-10-05 13:00:14
Sierra_Chart Engineering LPN LP 		1 761
Threading model
backinblack 		2021-10-05 12:36:37
Sierra_Chart Engineering LPN LP 		3 1461
NICE AND SIMPLE
User849502 		2021-10-05 12:11:35
User849502 LPN LP 		0 565
5th update to you-now SC is spontaneously trying to reload data
User849502 		2021-10-05 10:39:48
User849502 LPN LP 		0 533
my forth message to you-tried loading SC on different computer. STill broken
User849502 		2021-10-05 09:58:36
User849502 LPN LP 		0 503
Toggle on/off email Notifications Stuck
Stupid_idiot 		2021-10-05 09:00:42
Stupid_idiot LPN LP 		2 1035
Can't load historical intraday data completely
User798274 		2021-10-05 09:00:37
Sierra Chart Engineering LPN LP 		1 843
Upgrading service packages
User266380 		2021-10-04 21:09:35
User266380 LPN LP 		2 659
How to show 10 years past of CL historical data?
ElKimoBasha999 		2021-10-04 18:31:25
John - SC Support LPN LP 		1 674