Support Board
Date/Time: Tue, 17 Feb 2026 18:31:56 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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IBKR claims Deprecated TWS API version
User113810 |
2026-02-06 23:51:39
User113810 LPN LP |
27 | 1436 |
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2875 Lag flipping chartbooks
User240337 |
2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP |
5 | 231 |
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Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 257 |
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Refund Request - Discrepancy between Free Trial and Paid Version
User506191 |
2026-02-06 22:16:11
John - SC Support LPN LP |
1 | 107 |
|
Denali Data Lagging for MES compared to ES in a fast market
User745743 |
2026-02-06 22:02:16
John - SC Support LPN LP |
1 | 104 |
|
Historical data failing to download
User797124 |
2026-02-06 20:47:00
John - SC Support LPN LP |
1 | 61 |
|
Dear Developers , If you have time , could you make an MCP server for your DOCS ?
GravisHTG |
2026-02-06 20:02:33
GravisHTG LPN LP |
0 | 101 |
|
Best way to copy trade using with Prop Firms
User158338 |
2026-02-06 19:33:53
John - SC Support LPN LP |
1 | 104 |
|
connection error message from service: Rithmic data
User832560 |
2026-02-06 17:27:01
John - SC Support LPN LP |
3 | 82 |
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Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
vmykha |
2026-02-06 17:23:27
John - SC Support LPN LP |
4 | 107 |
|
Show Orders and Positions Checked but will not display
User543381 |
2026-02-06 17:08:41
John - SC Support LPN LP |
1 | 67 |
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Large fill price difference between Live and Sim system running in real-time
User37462 |
2026-02-06 17:01:57
John - SC Support LPN LP |
1 | 73 |
|
Copying trade not effective because other old account appears in allocation list ....
laurence gantier |
2026-02-06 16:55:57
John - SC Support LPN LP |
1 | 66 |
|
ChartBook Not Loading
MarieXMarkets |
2026-02-06 16:25:26
John - SC Support LPN LP |
3 | 76 |
|
to add Gold
User266447 |
2026-02-06 16:16:08
John - SC Support LPN LP |
1 | 70 |
|
Simple Moving Average 400 not showing on certain bar periods
User840964 |
2026-02-06 16:13:24
User840964 LPN LP |
2 | 60 |
|
MNQ data is delayed significantly started yesterday
User488241 |
2026-02-06 15:55:55
Sierra_Chart Engineering LPN LP |
2 | 134 |
|
Chart DOM – Displaying Pulling/Stacking Totals
wecanread |
2026-02-06 15:50:50
John - SC Support LPN LP |
1 | 84 |
|
Control Bar Commands for
TraderBake |
2026-02-06 15:46:41
John - SC Support LPN LP |
1 | 64 |
|
Wacky Volume Data
ROI+ |
2026-02-06 15:42:21
John - SC Support LPN LP |
1 | 70 |
|
Auto adjust with hotkey for order entry to retracement tool
cfuture |
2026-02-06 15:37:03
John - SC Support LPN LP |
1 | 73 |
|
CANT GET FULL DAY INFO
Crtfyd |
2026-02-06 15:35:02
John - SC Support LPN LP |
5 | 115 |
|
Chart window behavior and related attached trade window issues
User240337 |
2026-02-06 15:00:13
User240337 LPN LP |
0 | 84 |
|
Time sync problems
User474409 |
2026-02-06 14:56:17
User474409 LPN LP |
0 | 63 |
|
data NQ
User473031 |
2026-02-06 14:51:07
User473031 LPN LP |
0 | 59 |
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PLEASE allow users to use CQG as backup CME data when Denali malfunctions like today!
User753428 |
2026-02-06 14:46:04
User753428 LPN LP |
0 | 64 |
|
First 1 minute lag on Sierra Charts
stockgurutrades |
2026-02-06 14:45:35
stockgurutrades LPN LP |
0 | 62 |
|
Spreadsheet System For Trading: IF Candle@4 is Green and Candle@5 is Red, then.....
PeaceFrog |
2026-02-06 13:44:31
Sawtooth LPN LP |
2 | 63 |
|
how to keep charts either at the back or infront of other charts
ldepadey |
2026-02-06 11:21:12
ldepadey LPN LP |
9 | 155 |
|
Last Bar on the right side
gigi71 |
2026-02-06 09:23:54
gigi71 LPN LP |
2 | 69 |
|
Delayed data
User424220 |
2026-02-06 00:41:14
John - SC Support LPN LP |
1 | 71 |
|
Exchanges cannot be activated
aryan_k |
2026-02-06 00:30:12
John - SC Support LPN LP |
1 | 64 |
|
Denali connection issue - Message Log sent for analysis
User887936 |
2026-02-06 00:23:11
Sierra_Chart Engineering LPN LP |
1 | 54 |
|
Save Configuration for the Draw Anchored VWAP
User296197 |
2026-02-06 00:21:08
John - SC Support LPN LP |
1 | 66 |
|
NFTY
JVincent |
2026-02-05 20:58:34
Sierra Chart - Max LPN LP |
5 | 80 |
|
Zig zag arrow?
User932063 |
2026-02-05 20:46:23
John - SC Support LPN LP |
1 | 69 |
|
placing orders
Little Chris |
2026-02-05 20:44:38
John - SC Support LPN LP |
1 | 63 |
|
Can't set Defaults on VP
User940772 |
2026-02-05 20:40:28
User940772 LPN LP |
2 | 87 |