Support Board
Date/Time: Mon, 12 Oct 2026 20:26:12 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Deribit Starbase API (SBE / FIX 5.0) – Native Trading Execution in LD4?
BeardPower |
2026-09-29 14:47:07
User639867 LPN LP |
4 | 205 |
|
another day with not real time data
User406746 |
2026-09-29 14:25:17
John - SC Support LPN LP |
1 | 139 |
|
Running 2 SierraChart's on different computers
User453636 |
2026-09-29 14:17:23
John - SC Support LPN LP |
1 | 102 |
|
Service Package Does Not Support Data Feed
User775729 |
2026-09-29 14:01:33
John - SC Support LPN LP |
2 | 193 |
|
Help setting up Volume Profile and Delta chart
User946955 |
2026-09-29 13:01:53
John - SC Support LPN LP |
1 | 143 |
|
Automatic monthly payments
User273277 |
2026-09-29 10:24:07
User946479 LPN LP |
3 | 1341 |
|
Volume Area Lines
User92573 |
2026-09-28 21:14:50
John - SC Support LPN LP |
5 | 241 |
|
Foot print question
User922418 |
2026-09-28 21:02:44
John - SC Support LPN LP |
5 | 184 |
|
Cancel subscription, data feed, and request refund
User636771 |
2026-09-28 20:56:13
John - SC Support LPN LP |
1 | 139 |
|
Feature Request: Custom Color-Coding for Alerts in Alerts Log / Alert Manager
User877866 |
2026-09-28 16:14:28
John - SC Support LPN LP |
1 | 164 |
|
Question about MBO Data and Market Order IDs
Sivle |
2026-09-28 16:05:49
John - SC Support LPN LP |
1 | 148 |
|
Free trial.
User461231 |
2026-09-28 15:57:24
John - SC Support LPN LP |
1 | 130 |
|
data doesnt load when i log in
User870729 |
2026-09-28 15:55:30
John - SC Support LPN LP |
1 | 107 |
|
EUREX missing from trial
User237697 |
2026-09-28 14:39:34
John - SC Support LPN LP |
3 | 204 |
|
Last traded bid/ask not showing on compressed ladder
cherioJJ |
2026-09-28 12:05:34
cherioJJ LPN LP |
1 | 114 |
|
Change my background chart in black
User751630 |
2026-09-28 06:13:12
User751630 LPN LP |
3 | 168 |
|
Account
Alekkulatti |
2026-09-28 04:35:19
Sierra_Chart Engineering LPN LP |
2 | 108 |
|
Trading DOM: Chart Values/Crosshair remains active after switching tools
MarkusK |
2026-09-28 03:34:18
MarkusK LPN LP |
6 | 197 |
|
Unable to Dowload the platform
User130749 |
2026-09-27 21:01:56
Sierra_Chart Engineering LPN LP |
1 | 120 |
|
Logon error: Connection Limit Exceeded?
Using SC Since 2020 |
2026-09-27 17:59:17
Using SC Since 2020 LPN LP |
5 | 173 |
|
v2960 forced DLL compile?
TriStar Trading |
2026-09-27 17:30:04
Sierra_Chart Engineering LPN LP |
1 | 181 |
|
Package 3 — Historical MNQ tick data coverage and export
User872460 |
2026-09-27 16:15:46
Sierra_Chart Engineering LPN LP |
1 | 161 |
|
[Programming Help] - GC Delayed Market Depth Data for Personal ACSIL Automated Strategy
User999299 |
2026-09-27 15:51:57
Sierra_Chart Engineering LPN LP |
1 | 200 |
|
Tools for Sierra
User379398 |
2026-09-27 15:24:57
Sierra_Chart Engineering LPN LP |
1 | 146 |
|
DOM : Stacking/Pulling
Trader369 |
2026-09-27 15:22:16
Sierra_Chart Engineering LPN LP |
32 | 859 |
|
[Programming Help] - I need some help please.
Jedi Skywalker |
2026-09-27 14:42:41
Sawtooth LPN LP |
1 | 181 |
|
Unable to use Replay feature with MBO data on charts
Sivle |
2026-09-27 12:04:16
User431178 LPN LP |
1 | 137 |
|
F1 Key Cannot Be Used as a Keyboard Shortcut
Deenius |
2026-09-26 23:34:13
Sierra_Chart Engineering LPN LP |
2 | 136 |
|
Inverted Chart Bug: When modifying drawings copied from another chart, they delete/vanish
HumblyTrading |
2026-09-26 22:49:24
Sierra_Chart Engineering LPN LP |
23 | 1921 |
|
Trial account restricted - charts are blank
User539965 |
2026-09-26 22:32:52
Sierra_Chart Engineering LPN LP |
1 | 186 |
|
Trial Account Restricted — Unable to Connect to SC Data
User368587 |
2026-09-26 22:32:18
Sierra_Chart Engineering LPN LP |
1 | 237 |
|
Interesting: MCP to connect Claude to Sierra
Calculus |
2026-09-26 10:05:33
Calculus LPN LP |
0 | 197 |
|
chart values/ cross hair tool
User531621 |
2026-09-25 22:20:46
User531621 LPN LP |
16 | 316 |
|
XBTUSD-BMEX,scid & dly data stopped on Sept 16th?
weav |
2026-09-25 21:21:46
Sierra_Chart Engineering LPN LP |
3 | 136 |
|
Plotting from Spreadsheet Study
User841161 |
2026-09-25 19:36:56
User841161 LPN LP |
2 | 138 |
|
Services
JP4INV |
2026-09-25 18:41:55
John - SC Support LPN LP |
1 | 168 |
|
v2958 - recompile for define CHART_ARRAYS_AS_DOUBLE
User719512 |
2026-09-25 18:34:50
Sierra_Chart Engineering LPN LP |
2 | 181 |