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Support Board

Date/Time: Tue, 17 Feb 2026 20:37:59 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
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yannickAnvo 		2026-02-09 19:10:38
John - SC Support LPN LP 		1 45
Higher Time Frame Volume Profile overlayed on a Lower Time Frame
User714869 		2026-02-09 19:01:11
John - SC Support LPN LP 		1 52
Compact tool Problem
User750920 		2026-02-09 18:42:49
User750920 LPN LP 		2 48
Moving from a 21:9 Monitor to 16:9
User453636 		2026-02-09 18:35:25
John - SC Support LPN LP 		1 58
How can I password protect Chart books or Charts?
User566779 		2026-02-09 18:30:36
User688525 LPN LP 		4 303
how to connect?
User930387 		2026-02-09 18:21:12
John - SC Support LPN LP 		1 63
[User Discussion] - free trial inquiry
User582903 		2026-02-09 18:18:21
John - SC Support LPN LP 		2 86
Data Off/different from other data feed
User388695 		2026-02-09 18:10:48
John - SC Support LPN LP 		4 163
Failing with Windows error 10061 (connection refused)
User201995 		2026-02-09 18:03:31
Sierra_Chart Engineering LPN LP 		2 75
gold and silver ratio chart
whats1thingnow 		2026-02-09 18:00:13
Sierra_Chart Engineering LPN LP 		2 112
display exhaustion
costas psarrou32 		2026-02-09 17:01:45
John - SC Support LPN LP 		3 2320
Missing NPP folder in current Version
User722958 		2026-02-09 16:54:24
John - SC Support LPN LP 		1 69
Total Market Depth and Sierra chart spreadsheet
User920222 		2026-02-09 16:53:28
John - SC Support LPN LP 		1 64
Bar Numbering Indicator
User756716 		2026-02-09 16:17:26
John - SC Support LPN LP 		7 529
Need help to capture Low Bid Col & Low Ask Volume
RK123 		2026-02-09 16:16:38
John - SC Support LPN LP 		1 72
Trade Dom Color Questions
EquanimousTrading 		2026-02-09 16:13:11
John - SC Support LPN LP 		3 627
Entry price multiplied 1000 times on a micro contract
User554292 		2026-02-09 16:10:25
Sierra_Chart Engineering LPN LP 		3 103
Trial - Studies not loading in Package 11
User736403 		2026-02-09 16:08:13
John - SC Support LPN LP 		1 59
Download Failed
James D 		2026-02-09 16:03:26
John - SC Support LPN LP 		1 61
no connection to Teton webbase
User692627 		2026-02-09 15:34:58
Sierra_Chart Engineering LPN LP 		1 85
Sierra Chart Rithmic ONE MIN behind!
TopGunTrader 		2026-02-09 15:05:54
Sierra_Chart Engineering LPN LP 		16 300
Serious issue with opening spreadsheets after updating to version 2878
Fabio 		2026-02-09 13:56:35
Fabio LPN LP 		3 79
Compact tool value issue after update to 2878 version.
Fabio 		2026-02-09 05:38:26
Sierra_Chart Engineering LPN LP 		5 135
show unused (unassigned/inactive) chart link number
whats1thingnow 		2026-02-09 03:39:11
whats1thingnow LPN LP 		5 1061
Trading Dom Notes Column
topsteplocal 		2026-02-09 01:49:21
User165981 LPN LP 		50 8432
How to make tick compression work along with VBP study on the DOM
User350373 		2026-02-09 01:21:36
User350373 LPN LP 		4 138
data feed not connecting and DOM shows wrong acct number
User953115 		2026-02-08 19:01:49
Sierra_Chart Engineering LPN LP 		1 78
Version 2878 major bug
nicktrader 		2026-02-08 18:25:33
Sierra_Chart Engineering LPN LP 		10 209
DOM: price column
User76183 		2026-02-08 17:30:37
BTFly LPN LP 		22 4029
DOM recenters on chart scroll even though that setting is set to NO
User350373 		2026-02-08 09:12:38
User350373 LPN LP 		1 55
Why is my data delayed?
MitchandSoph 		2026-02-08 05:10:42
Sierra_Chart Engineering LPN LP 		15 3347
Sierra v2875 crashing with c_EncryptionIOBuffers memory error
User273277 		2026-02-08 02:39:29
Sierra_Chart Engineering LPN LP 		4 126
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 		2026-02-07 21:17:30
Sierra_Chart Engineering LPN LP 		5 135
Friday 2-6-26 Chart Glitch
User793675 		2026-02-07 20:05:29
Sierra_Chart Engineering LPN LP 		2 131
One click cancel pending orders on order book/DOM
User528294 		2026-02-07 19:42:19
BTFly LPN LP 		2 323
ASCIL Trade Window Executions
Gradient 		2026-02-07 11:10:21
Gradient LPN LP 		8 264
Historical market depth not wroking
User30743 		2026-02-07 09:18:47
User30743 LPN LP 		9 212
Data Transfer Speed
User871410 		2026-02-07 07:22:16
User871410 LPN LP 		2 108