Support Board
Date/Time: Tue, 13 Oct 2026 20:14:45 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Change username?
Miles3339 |
2026-09-30 19:09:14
John - SC Support LPN LP |
1 | 112 |
|
Refund.
ctyp2738 |
2026-09-30 18:44:15
John - SC Support LPN LP |
1 | 112 |
|
ES Numbers Bars UI stall during extreme rapid price/VAP expansion
User399230 |
2026-09-30 15:27:36
User399230 LPN LP |
2 | 140 |
|
cant see price chart
User213830 |
2026-09-30 14:53:28
John - SC Support LPN LP |
1 | 103 |
|
Feature Request: Extending Rectangle - Labels on Top or Bottom
User719512 |
2026-09-30 14:40:09
John - SC Support LPN LP |
1 | 137 |
|
trail account cannot connect to free trial symbol data
Hengjun |
2026-09-30 13:51:33
User135243 LPN LP |
1 | 161 |
|
Request to remove
User430539 |
2026-09-30 12:38:33
User135243 LPN LP |
1 | 118 |
|
If I pay for the data today, will it cover the entire month of October?
User716459 |
2026-09-30 12:34:43
User135243 LPN LP |
1 | 106 |
|
Market Depth Propagating to Sub Instances
user_xyz |
2026-09-29 22:13:14
Sierra_Chart Engineering LPN LP |
8 | 198 |
|
v2960 Phantom low price shown on chart not a tick size
User719512 |
2026-09-29 21:20:02
Sierra_Chart Engineering LPN LP |
6 | 175 |
|
Free trial
Émerick Doré-langlois |
2026-09-29 20:17:53
John - SC Support LPN LP |
1 | 117 |
|
Delayed data, but only by about 3 seconds
User415279 |
2026-09-29 19:58:45
John - SC Support LPN LP |
3 | 130 |
|
ES and NQ connection issues today
ChrisK |
2026-09-29 19:11:42
ChrisK LPN LP |
2 | 118 |
|
hyperliquid data feed
zxcvfdsaxzxzxz |
2026-09-29 17:09:54
BeardPower LPN LP |
2 | 246 |
|
Mirco Yields
User841161 |
2026-09-29 16:24:15
User841161 LPN LP |
2 | 113 |
|
For BTC payments, what withdrawal network do you support?
User733700 |
2026-09-29 16:00:28
Sierra Chart - Max LPN LP |
1 | 109 |
|
DOM issues
Enlightened One |
2026-09-29 15:30:31
John - SC Support LPN LP |
1 | 125 |
|
Deribit Starbase API (SBE / FIX 5.0) – Native Trading Execution in LD4?
BeardPower |
2026-09-29 14:47:07
User639867 LPN LP |
4 | 208 |
|
another day with not real time data
User406746 |
2026-09-29 14:25:17
John - SC Support LPN LP |
1 | 141 |
|
Running 2 SierraChart's on different computers
User453636 |
2026-09-29 14:17:23
John - SC Support LPN LP |
1 | 105 |
|
Service Package Does Not Support Data Feed
User775729 |
2026-09-29 14:01:33
John - SC Support LPN LP |
2 | 203 |
|
Help setting up Volume Profile and Delta chart
User946955 |
2026-09-29 13:01:53
John - SC Support LPN LP |
1 | 146 |
|
Automatic monthly payments
User273277 |
2026-09-29 10:24:07
User946479 LPN LP |
3 | 1345 |
|
Volume Area Lines
User92573 |
2026-09-28 21:14:50
John - SC Support LPN LP |
5 | 246 |
|
Foot print question
User922418 |
2026-09-28 21:02:44
John - SC Support LPN LP |
5 | 187 |
|
Cancel subscription, data feed, and request refund
User636771 |
2026-09-28 20:56:13
John - SC Support LPN LP |
1 | 141 |
|
Feature Request: Custom Color-Coding for Alerts in Alerts Log / Alert Manager
User877866 |
2026-09-28 16:14:28
John - SC Support LPN LP |
1 | 177 |
|
Question about MBO Data and Market Order IDs
Sivle |
2026-09-28 16:05:49
John - SC Support LPN LP |
1 | 152 |
|
Free trial.
User461231 |
2026-09-28 15:57:24
John - SC Support LPN LP |
1 | 138 |
|
data doesnt load when i log in
User870729 |
2026-09-28 15:55:30
John - SC Support LPN LP |
1 | 112 |
|
EUREX missing from trial
User237697 |
2026-09-28 14:39:34
John - SC Support LPN LP |
3 | 209 |
|
Last traded bid/ask not showing on compressed ladder
cherioJJ |
2026-09-28 12:05:34
cherioJJ LPN LP |
1 | 120 |
|
Change my background chart in black
User751630 |
2026-09-28 06:13:12
User751630 LPN LP |
3 | 174 |
|
Account
Alekkulatti |
2026-09-28 04:35:19
Sierra_Chart Engineering LPN LP |
2 | 111 |
|
Trading DOM: Chart Values/Crosshair remains active after switching tools
MarkusK |
2026-09-28 03:34:18
MarkusK LPN LP |
6 | 200 |
|
Unable to Dowload the platform
User130749 |
2026-09-27 21:01:56
Sierra_Chart Engineering LPN LP |
1 | 125 |