Support Board
Date/Time: Fri, 16 Oct 2026 21:48:50 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Refund Request Issue
User387245 |
2026-10-05 14:20:12
John - SC Support LPN LP |
1 | 108 |
|
Running Multiple Instances in 2 pcs
User635925 |
2026-10-05 14:13:13
John - SC Support LPN LP |
5 | 791 |
|
Check Payment Record
User202505tftc1 |
2026-10-05 14:11:05
John - SC Support LPN LP |
1 | 138 |
|
Historical Market Depth Data
noumantrades |
2026-10-05 13:53:29
John - SC Support LPN LP |
1 | 135 |
|
Denali Data Feed disconnected 2026-10-02 04:42 ET and did not reconnect
User745789 |
2026-10-05 04:40:32
Sierra_Chart Engineering LPN LP |
7 | 243 |
|
查找代码：CME GC期货代码在哪里？
User660904 |
2026-10-04 21:17:47
Sierra_Chart Engineering LPN LP |
1 | 142 |
|
free trial
User313991 |
2026-10-04 19:02:45
Sierra_Chart Engineering LPN LP |
1 | 113 |
|
Unwanted Historical Daily download at 00:00 local time
User951086 |
2026-10-04 19:02:06
Sierra_Chart Engineering LPN LP |
1 | 114 |
|
Third-party developer: answering questions on the Support Board
User833459 |
2026-10-04 19:00:40
Sierra_Chart Engineering LPN LP |
1 | 161 |
|
CBOE Global Indexes Additional - No data on some tickers
Rui S |
2026-10-04 00:01:04
Sierra_Chart Engineering LPN LP |
5 | 223 |
|
Feature Request: Support for Crypto Market Cap/Dominance Data Feed (CoinGecko or similar)
TonyCipriani |
2026-10-03 23:49:52
TonyCipriani LPN LP |
2 | 457 |
|
Verify Trading Account - is a market data subscription at the broker required?
User859110 |
2026-10-03 22:13:54
Sierra_Chart Engineering LPN LP |
1 | 130 |
|
Immediate cancel of trial
User817144 |
2026-10-03 22:10:50
Sierra_Chart Engineering LPN LP |
1 | 137 |
|
Encryption stream error/failed to download installer program due to an error Request ID 2
User582283 |
2026-10-03 22:08:53
Sierra_Chart Engineering LPN LP |
3 | 181 |
|
Suspicious cumulative delta - Trades data
User944318 |
2026-10-03 22:04:24
Sierra_Chart Engineering LPN LP |
1 | 141 |
|
Historical tick-data completeness question for one CME options symbol/date
User732653 |
2026-10-03 19:36:33
Sierra_Chart Engineering LPN LP |
1 | 117 |
|
Trial extension
User666388 |
2026-10-03 13:28:00
User666388 LPN LP |
2 | 141 |
|
trading stocks
User790187 |
2026-10-03 00:58:58
Sierra_Chart Engineering LPN LP |
1 | 148 |
|
Reward / Risk Tool change after Sierra update
User359698 |
2026-10-02 22:20:32
Sierra_Chart Engineering LPN LP |
3 | 225 |
|
During large amounts of volume losing data for a period of time
austintradez91 |
2026-10-02 21:36:05
austintradez91 LPN LP |
3 | 193 |
|
Nymex-CL Pricing
User841161 |
2026-10-02 20:31:11
John - SC Support LPN LP |
4 | 156 |
|
Global Cursor Not Working in Version 2963
Deenius |
2026-10-02 20:26:01
Deenius LPN LP |
4 | 183 |
|
External code using SC market data
SKZ90 |
2026-10-02 19:54:52
John - SC Support LPN LP |
1 | 155 |
|
Trade order issues
Asad1939 |
2026-10-02 19:51:37
John - SC Support LPN LP |
1 | 135 |
|
Clearing Firm or IB Risk Management options with Teton Order Routing
User28706 |
2026-10-02 19:45:30
Sierra_Chart Engineering LPN LP |
1 | 143 |
|
ALERT TIME OFF BY 6 HOURS
User452635 |
2026-10-02 19:25:42
Sierra_Chart Engineering LPN LP |
1 | 126 |
|
Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol
n8trading |
2026-10-02 19:24:51
Sierra_Chart Engineering LPN LP |
9 | 352 |
|
v2960 Cannot set Horizontal Ray TextColor from s_UseTool
User719512 |
2026-10-02 16:56:22
User719512 LPN LP |
6 | 320 |
|
Trade Chart
User255709 |
2026-10-02 15:33:15
User255709 LPN LP |
6 | 194 |
|
Chart sometimes not updating in real time.
User414202 |
2026-10-02 14:30:10
John - SC Support LPN LP |
1 | 147 |
|
To check if I am verified as a Non professional Account
ElsonJr |
2026-10-02 14:17:24
SC Support LPN LP |
9 | 2818 |
|
Data not updating - Account good - Nothing changed since last shut down
User337568 |
2026-10-02 14:11:33
John - SC Support LPN LP |
1 | 136 |
|
Moving Stop Loss to Breakeven when Scaling In
midas59 |
2026-10-02 14:08:45
John - SC Support LPN LP |
1 | 138 |
|
Intraday data
User411320 |
2026-10-02 13:35:36
User411320 LPN LP |
4 | 289 |
|
MBO DATA ES and NQ
GARYtheG |
2026-10-02 07:11:51
Sierra_Chart Engineering LPN LP |
4 | 286 |
|
quote board windows issues for me when using linked to a chart
User244592 |
2026-10-02 05:25:03
Sierra_Chart Engineering LPN LP |
7 | 237 |
|
MNQ historical quote data and original receive timestamps
User623672 |
2026-10-01 21:19:37
John - SC Support LPN LP |
1 | 166 |
|
IBKR Cash Account and CME Non-Professional Eligibility
User146717 |
2026-10-01 16:01:55
John - SC Support LPN LP |
1 | 168 |