Support Board
Date/Time: Sun, 18 Oct 2026 23:05:34 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Teton CME Routing - Service Connection Timed Out
User340373 |
2026-10-05 21:51:53
Sierra_Chart Engineering LPN LP |
6 | 254 |
|
SIERRA ALERT TIME NOW OFF BY 4 HOURS
User452635 |
2026-10-05 21:44:08
John - SC Support LPN LP |
1 | 115 |
|
Which Package for Depth of Market
User309241 |
2026-10-05 21:39:53
John - SC Support LPN LP |
1 | 137 |
|
real time data feed stopt
User42662 |
2026-10-05 21:21:49
John - SC Support LPN LP |
1 | 103 |
|
Delayed Data
johnnietaylor3 |
2026-10-05 21:19:35
John - SC Support LPN LP |
1 | 106 |
|
Subject: Historical intraday data depth for TICK-SP and other market internals
gabriel_demers |
2026-10-05 21:15:26
John - SC Support LPN LP |
1 | 150 |
|
2 tick compressed dom
daif1029 |
2026-10-05 21:03:29
John - SC Support LPN LP |
1 | 117 |
|
Not receiving CME data
Uppsalafish |
2026-10-05 20:55:52
John - SC Support LPN LP |
1 | 106 |
|
[Programming Help] - ACSIL: letting a custom study use a left-button drag without scrolling (Pointer/Hand tool)
Fabio |
2026-10-05 20:15:50
Sierra_Chart Engineering LPN LP |
5 | 264 |
|
Chart Settings Tick Size and Symbol Settings Keep Changing
User418340 |
2026-10-05 18:44:01
Sierra_Chart Engineering LPN LP |
1 | 157 |
|
Snap to tool
Rafalitto |
2026-10-05 14:21:38
John - SC Support LPN LP |
1 | 109 |
|
Refund Request Issue
User387245 |
2026-10-05 14:20:12
John - SC Support LPN LP |
1 | 112 |
|
Running Multiple Instances in 2 pcs
User635925 |
2026-10-05 14:13:13
John - SC Support LPN LP |
5 | 794 |
|
Check Payment Record
User202505tftc1 |
2026-10-05 14:11:05
John - SC Support LPN LP |
1 | 144 |
|
Historical Market Depth Data
noumantrades |
2026-10-05 13:53:29
John - SC Support LPN LP |
1 | 140 |
|
Denali Data Feed disconnected 2026-10-02 04:42 ET and did not reconnect
User745789 |
2026-10-05 04:40:32
Sierra_Chart Engineering LPN LP |
7 | 258 |
|
查找代码：CME GC期货代码在哪里？
User660904 |
2026-10-04 21:17:47
Sierra_Chart Engineering LPN LP |
1 | 150 |
|
free trial
User313991 |
2026-10-04 19:02:45
Sierra_Chart Engineering LPN LP |
1 | 119 |
|
Unwanted Historical Daily download at 00:00 local time
User951086 |
2026-10-04 19:02:06
Sierra_Chart Engineering LPN LP |
1 | 119 |
|
Third-party developer: answering questions on the Support Board
User833459 |
2026-10-04 19:00:40
Sierra_Chart Engineering LPN LP |
1 | 167 |
|
CBOE Global Indexes Additional - No data on some tickers
Rui S |
2026-10-04 00:01:04
Sierra_Chart Engineering LPN LP |
5 | 228 |
|
Feature Request: Support for Crypto Market Cap/Dominance Data Feed (CoinGecko or similar)
TonyCipriani |
2026-10-03 23:49:52
TonyCipriani LPN LP |
2 | 462 |
|
Verify Trading Account - is a market data subscription at the broker required?
User859110 |
2026-10-03 22:13:54
Sierra_Chart Engineering LPN LP |
1 | 134 |
|
Immediate cancel of trial
User817144 |
2026-10-03 22:10:50
Sierra_Chart Engineering LPN LP |
1 | 139 |
|
Encryption stream error/failed to download installer program due to an error Request ID 2
User582283 |
2026-10-03 22:08:53
Sierra_Chart Engineering LPN LP |
3 | 185 |
|
Suspicious cumulative delta - Trades data
User944318 |
2026-10-03 22:04:24
Sierra_Chart Engineering LPN LP |
1 | 151 |
|
Historical tick-data completeness question for one CME options symbol/date
User732653 |
2026-10-03 19:36:33
Sierra_Chart Engineering LPN LP |
1 | 120 |
|
Trial extension
User666388 |
2026-10-03 13:28:00
User666388 LPN LP |
2 | 144 |
|
trading stocks
User790187 |
2026-10-03 00:58:58
Sierra_Chart Engineering LPN LP |
1 | 153 |
|
Reward / Risk Tool change after Sierra update
User359698 |
2026-10-02 22:20:32
Sierra_Chart Engineering LPN LP |
3 | 232 |
|
During large amounts of volume losing data for a period of time
austintradez91 |
2026-10-02 21:36:05
austintradez91 LPN LP |
3 | 199 |
|
Nymex-CL Pricing
User841161 |
2026-10-02 20:31:11
John - SC Support LPN LP |
4 | 162 |
|
Global Cursor Not Working in Version 2963
Deenius |
2026-10-02 20:26:01
Deenius LPN LP |
4 | 192 |
|
External code using SC market data
SKZ90 |
2026-10-02 19:54:52
John - SC Support LPN LP |
1 | 162 |
|
Trade order issues
Asad1939 |
2026-10-02 19:51:37
John - SC Support LPN LP |
1 | 139 |
|
Clearing Firm or IB Risk Management options with Teton Order Routing
User28706 |
2026-10-02 19:45:30
Sierra_Chart Engineering LPN LP |
1 | 146 |
|
ALERT TIME OFF BY 6 HOURS
User452635 |
2026-10-02 19:25:42
Sierra_Chart Engineering LPN LP |
1 | 131 |
|
Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol
n8trading |
2026-10-02 19:24:51
Sierra_Chart Engineering LPN LP |
9 | 368 |
|
v2960 Cannot set Horizontal Ray TextColor from s_UseTool
User719512 |
2026-10-02 16:56:22
User719512 LPN LP |
6 | 324 |