Support Board
Date/Time: Sun, 08 Feb 2026 01:40:02 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 234 |
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Refund Request - Discrepancy between Free Trial and Paid Version
User506191 |
2026-02-06 22:16:11
John - SC Support LPN LP |
1 | 46 |
|
Denali Data Lagging for MES compared to ES in a fast market
User745743 |
2026-02-06 22:02:16
John - SC Support LPN LP |
1 | 58 |
|
Historical data failing to download
User797124 |
2026-02-06 20:47:00
John - SC Support LPN LP |
1 | 24 |
|
Dear Developers , If you have time , could you make an MCP server for your DOCS ?
GravisHTG |
2026-02-06 20:02:33
GravisHTG LPN LP |
0 | 51 |
|
Best way to copy trade using with Prop Firms
User158338 |
2026-02-06 19:33:53
John - SC Support LPN LP |
1 | 48 |
|
connection error message from service: Rithmic data
User832560 |
2026-02-06 17:27:01
John - SC Support LPN LP |
3 | 54 |
|
Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
vmykha |
2026-02-06 17:23:27
John - SC Support LPN LP |
4 | 63 |
|
Show Orders and Positions Checked but will not display
User543381 |
2026-02-06 17:08:41
John - SC Support LPN LP |
1 | 27 |
|
Large fill price difference between Live and Sim system running in real-time
User37462 |
2026-02-06 17:01:57
John - SC Support LPN LP |
1 | 35 |
|
Copying trade not effective because other old account appears in allocation list ....
laurence gantier |
2026-02-06 16:55:57
John - SC Support LPN LP |
1 | 27 |
|
ChartBook Not Loading
MarieXMarkets |
2026-02-06 16:25:26
John - SC Support LPN LP |
3 | 47 |
|
to add Gold
User266447 |
2026-02-06 16:16:08
John - SC Support LPN LP |
1 | 28 |
|
Simple Moving Average 400 not showing on certain bar periods
User840964 |
2026-02-06 16:13:24
User840964 LPN LP |
2 | 37 |
|
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
trader2017 |
2026-02-06 15:57:36
John - SC Support LPN LP |
9 | 2794 |
|
MNQ data is delayed significantly started yesterday
User488241 |
2026-02-06 15:55:55
Sierra_Chart Engineering LPN LP |
2 | 74 |
|
Chart DOM – Displaying Pulling/Stacking Totals
wecanread |
2026-02-06 15:50:50
John - SC Support LPN LP |
1 | 50 |
|
Control Bar Commands for
TraderBake |
2026-02-06 15:46:41
John - SC Support LPN LP |
1 | 43 |
|
Wacky Volume Data
ROI+ |
2026-02-06 15:42:21
John - SC Support LPN LP |
1 | 37 |
|
Refund
lion323 |
2026-02-06 15:38:56
John - SC Support LPN LP |
13 | 440 |
|
Auto adjust with hotkey for order entry to retracement tool
cfuture |
2026-02-06 15:37:03
John - SC Support LPN LP |
1 | 44 |
|
CANT GET FULL DAY INFO
Crtfyd |
2026-02-06 15:35:02
John - SC Support LPN LP |
5 | 90 |
|
Denali feed from Hong Kong
User543467 |
2026-02-06 15:24:24
User543467 LPN LP |
0 | 24 |
|
No real time Denali data
User75568 |
2026-02-06 15:14:31
User75568 LPN LP |
2 | 80 |
|
Chart window behavior and related attached trade window issues
User240337 |
2026-02-06 15:00:13
User240337 LPN LP |
0 | 31 |
|
Time sync problems
User474409 |
2026-02-06 14:56:17
User474409 LPN LP |
0 | 26 |
|
data NQ
User473031 |
2026-02-06 14:51:07
User473031 LPN LP |
0 | 27 |
|
PLEASE allow users to use CQG as backup CME data when Denali malfunctions like today!
User753428 |
2026-02-06 14:46:04
User753428 LPN LP |
0 | 33 |
|
First 1 minute lag on Sierra Charts
stockgurutrades |
2026-02-06 14:45:35
stockgurutrades LPN LP |
0 | 34 |
|
Spreadsheet System For Trading: IF Candle@4 is Green and Candle@5 is Red, then.....
PeaceFrog |
2026-02-06 13:44:31
Sawtooth LPN LP |
2 | 35 |
|
how to keep charts either at the back or infront of other charts
ldepadey |
2026-02-06 11:21:12
ldepadey LPN LP |
9 | 122 |
|
Last Bar on the right side
gigi71 |
2026-02-06 09:23:54
gigi71 LPN LP |
2 | 42 |
|
Position Reconciliation Error: Discrepancy between Sierra Chart and TT
User368741 |
2026-02-06 08:08:14
User368741 LPN LP |
0 | 42 |
|
Bar Numbering Indicator
User756716 |
2026-02-06 05:25:33
Sierra_Chart Engineering LPN LP |
5 | 465 |
|
Delayed data
User424220 |
2026-02-06 00:41:14
John - SC Support LPN LP |
1 | 29 |
|
VWAPs different across Charts
pavel.lysenka |
2026-02-06 00:37:42
John - SC Support LPN LP |
17 | 222 |
|
Exchanges cannot be activated
aryan_k |
2026-02-06 00:30:12
John - SC Support LPN LP |
1 | 30 |
|
Denali connection issue - Message Log sent for analysis
User887936 |
2026-02-06 00:23:11
Sierra_Chart Engineering LPN LP |
1 | 30 |