Support Board
Date/Time: Mon, 09 Feb 2026 04:59:57 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
CME Data Freezing
User725043 |
2026-02-08 03:02:35
joshtrader LPN LP |
40 | 1004 |
|
Bar Numbering Indicator
User756716 |
2026-02-08 02:54:26
rondawes LPN LP |
6 | 483 |
|
Sierra v2875 crashing with c_EncryptionIOBuffers memory error
User273277 |
2026-02-08 02:39:29
Sierra_Chart Engineering LPN LP |
4 | 95 |
|
Need help to capture Low Bid Col & Low Ask Volume
RK123 |
2026-02-07 22:46:17
RK123 LPN LP |
0 | 28 |
|
Trade Dom Color Questions
EquanimousTrading |
2026-02-07 22:06:08
User870836 LPN LP |
2 | 593 |
|
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 |
2026-02-07 21:17:30
Sierra_Chart Engineering LPN LP |
5 | 89 |
|
Friday 2-6-26 Chart Glitch
User793675 |
2026-02-07 20:05:29
Sierra_Chart Engineering LPN LP |
2 | 60 |
|
DOM order information
User495158 |
2026-02-07 19:50:17
BTFly LPN LP |
3 | 1278 |
|
One click cancel pending orders on order book/DOM
User528294 |
2026-02-07 19:42:19
BTFly LPN LP |
2 | 302 |
|
Failing with Windows error 10061 (connection refused)
User201995 |
2026-02-07 16:12:43
User201995 LPN LP |
0 | 41 |
|
Trial - Studies not loading in Package 11
User736403 |
2026-02-07 14:58:39
User736403 LPN LP |
0 | 19 |
|
T + S Combine filter
nicktrader |
2026-02-07 14:08:48
nicktrader LPN LP |
0 | 30 |
|
Download Failed
James D |
2026-02-07 13:05:04
James D LPN LP |
0 | 24 |
|
Sierra Chart Rithmic ONE MIN behind!
TopGunTrader |
2026-02-07 11:54:11
TopGunTrader LPN LP |
12 | 194 |
|
ASCIL Trade Window Executions
Gradient |
2026-02-07 11:10:21
Gradient LPN LP |
8 | 241 |
|
Historical market depth not wroking
User30743 |
2026-02-07 09:18:47
User30743 LPN LP |
9 | 194 |
|
Data Transfer Speed
User871410 |
2026-02-07 07:22:16
User871410 LPN LP |
2 | 71 |
|
How to Zero out the DOM?
User966246 |
2026-02-07 04:18:43
User966246 LPN LP |
0 | 50 |
|
Replay vs Faster Internal Backtesting
Shores2021 |
2026-02-07 03:38:44
Shores2021 LPN LP |
0 | 48 |
|
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 |
2026-02-07 03:01:52
Sierra_Chart Engineering LPN LP |
14 | 489 |
|
Charts Not Working Connected to Feed
User209431 |
2026-02-07 02:56:14
User209431 LPN LP |
6 | 68 |
|
Current traded Ask minus Bid Vol colors
User165981 |
2026-02-07 00:06:41
Sierra_Chart Engineering LPN LP |
7 | 132 |
|
IBKR claims Deprecated TWS API version
User113810 |
2026-02-06 23:51:39
User113810 LPN LP |
27 | 1337 |
|
2875 Lag flipping chartbooks
User240337 |
2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP |
5 | 141 |
|
Not Urgent : SPY-NQTV.dly data point error
User837706 |
2026-02-06 23:04:15
Sierra_Chart Engineering LPN LP |
1 | 49 |
|
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 238 |
|
Refund Request - Discrepancy between Free Trial and Paid Version
User506191 |
2026-02-06 22:16:11
John - SC Support LPN LP |
1 | 54 |
|
Denali Data Lagging for MES compared to ES in a fast market
User745743 |
2026-02-06 22:02:16
John - SC Support LPN LP |
1 | 66 |
|
Historical data failing to download
User797124 |
2026-02-06 20:47:00
John - SC Support LPN LP |
1 | 28 |
|
Dear Developers , If you have time , could you make an MCP server for your DOCS ?
GravisHTG |
2026-02-06 20:02:33
GravisHTG LPN LP |
0 | 60 |
|
Best way to copy trade using with Prop Firms
User158338 |
2026-02-06 19:33:53
John - SC Support LPN LP |
1 | 60 |
|
connection error message from service: Rithmic data
User832560 |
2026-02-06 17:27:01
John - SC Support LPN LP |
3 | 59 |
|
Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
vmykha |
2026-02-06 17:23:27
John - SC Support LPN LP |
4 | 69 |
|
Show Orders and Positions Checked but will not display
User543381 |
2026-02-06 17:08:41
John - SC Support LPN LP |
1 | 31 |
|
Large fill price difference between Live and Sim system running in real-time
User37462 |
2026-02-06 17:01:57
John - SC Support LPN LP |
1 | 39 |
|
Copying trade not effective because other old account appears in allocation list ....
laurence gantier |
2026-02-06 16:55:57
John - SC Support LPN LP |
1 | 32 |