Support Board
Date/Time: Sun, 08 Feb 2026 15:03:54 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
ASCIL Trade Window Executions
Gradient |
2026-02-07 11:10:21
Gradient LPN LP |
8 | 239 |
|
Historical market depth not wroking
User30743 |
2026-02-07 09:18:47
User30743 LPN LP |
9 | 192 |
|
Data Transfer Speed
User871410 |
2026-02-07 07:22:16
User871410 LPN LP |
2 | 70 |
|
How to Zero out the DOM?
User966246 |
2026-02-07 04:18:43
User966246 LPN LP |
0 | 47 |
|
Replay vs Faster Internal Backtesting
Shores2021 |
2026-02-07 03:38:44
Shores2021 LPN LP |
0 | 43 |
|
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 |
2026-02-07 03:01:52
Sierra_Chart Engineering LPN LP |
14 | 482 |
|
Charts Not Working Connected to Feed
User209431 |
2026-02-07 02:56:14
User209431 LPN LP |
6 | 64 |
|
Current traded Ask minus Bid Vol colors
User165981 |
2026-02-07 00:06:41
Sierra_Chart Engineering LPN LP |
7 | 131 |
|
v2822-v2875 Stuck on Calculating Studies
User273277 |
2026-02-07 00:03:43
Sierra_Chart Engineering LPN LP |
9 | 262 |
|
IBKR claims Deprecated TWS API version
User113810 |
2026-02-06 23:51:39
User113810 LPN LP |
27 | 1330 |
|
2875 Lag flipping chartbooks
User240337 |
2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP |
5 | 137 |
|
Not Urgent : SPY-NQTV.dly data point error
User837706 |
2026-02-06 23:04:15
Sierra_Chart Engineering LPN LP |
1 | 46 |
|
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 237 |
|
Refund Request - Discrepancy between Free Trial and Paid Version
User506191 |
2026-02-06 22:16:11
John - SC Support LPN LP |
1 | 52 |
|
Denali Data Lagging for MES compared to ES in a fast market
User745743 |
2026-02-06 22:02:16
John - SC Support LPN LP |
1 | 61 |
|
Historical data failing to download
User797124 |
2026-02-06 20:47:00
John - SC Support LPN LP |
1 | 26 |
|
Dear Developers , If you have time , could you make an MCP server for your DOCS ?
GravisHTG |
2026-02-06 20:02:33
GravisHTG LPN LP |
0 | 56 |
|
Best way to copy trade using with Prop Firms
User158338 |
2026-02-06 19:33:53
John - SC Support LPN LP |
1 | 55 |
|
connection error message from service: Rithmic data
User832560 |
2026-02-06 17:27:01
John - SC Support LPN LP |
3 | 58 |
|
Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
vmykha |
2026-02-06 17:23:27
John - SC Support LPN LP |
4 | 66 |
|
Show Orders and Positions Checked but will not display
User543381 |
2026-02-06 17:08:41
John - SC Support LPN LP |
1 | 30 |
|
Large fill price difference between Live and Sim system running in real-time
User37462 |
2026-02-06 17:01:57
John - SC Support LPN LP |
1 | 37 |
|
Copying trade not effective because other old account appears in allocation list ....
laurence gantier |
2026-02-06 16:55:57
John - SC Support LPN LP |
1 | 31 |
|
ChartBook Not Loading
MarieXMarkets |
2026-02-06 16:25:26
John - SC Support LPN LP |
3 | 49 |
|
to add Gold
User266447 |
2026-02-06 16:16:08
John - SC Support LPN LP |
1 | 32 |
|
Simple Moving Average 400 not showing on certain bar periods
User840964 |
2026-02-06 16:13:24
User840964 LPN LP |
2 | 39 |
|
MNQ data is delayed significantly started yesterday
User488241 |
2026-02-06 15:55:55
Sierra_Chart Engineering LPN LP |
2 | 84 |
|
Chart DOM – Displaying Pulling/Stacking Totals
wecanread |
2026-02-06 15:50:50
John - SC Support LPN LP |
1 | 52 |
|
Control Bar Commands for
TraderBake |
2026-02-06 15:46:41
John - SC Support LPN LP |
1 | 45 |
|
Wacky Volume Data
ROI+ |
2026-02-06 15:42:21
John - SC Support LPN LP |
1 | 39 |
|
Refund
lion323 |
2026-02-06 15:38:56
John - SC Support LPN LP |
13 | 442 |
|
Auto adjust with hotkey for order entry to retracement tool
cfuture |
2026-02-06 15:37:03
John - SC Support LPN LP |
1 | 48 |
|
CANT GET FULL DAY INFO
Crtfyd |
2026-02-06 15:35:02
John - SC Support LPN LP |
5 | 92 |
|
Denali feed from Hong Kong
User543467 |
2026-02-06 15:24:24
User543467 LPN LP |
0 | 30 |
|
No real time Denali data
User75568 |
2026-02-06 15:14:31
User75568 LPN LP |
2 | 83 |
|
Chart window behavior and related attached trade window issues
User240337 |
2026-02-06 15:00:13
User240337 LPN LP |
0 | 35 |