Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 18:46:13 +0000



daily chart error.?

View Count: 1017

[2014-09-30 11:30:57]
Tlaw1 - Posts: 15
Hello. I see that after I restarted the program it fixed the error but I was wondering as to why todays daily candlestick on my charts had a tail on it all the way down to yesterdays lows. My 60min charts didnt show the same movement. I have been watching the markets and didnt see price go there and was wondering this mainly because ive seen this happen on other charting programs also. thanks. Ive included an image
imagedaily candle error.png / V - Attached On 2014-09-30 11:30:46 UTC - Size: 49.63 KB - 334 views
[2014-09-30 13:18:36]
Sierra Chart Engineering - Posts: 104368
There can be two causes of this. The best thing to do when you see this is to select File >> Disconnect and File >> Connect to Data Feed.

This will ensure that the daily high load data from the data feed is up to date and cause the daily charts to reload which will clear out the daily high and low data in memory for the last chart bar.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account