Support Board
Date/Time: Wed, 27 Nov 2024 18:45:25 +0000
Please help
View Count: 1002
| [2014-09-29 19:31:05] |
| User27109 - Posts: 21 |
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I am trying to use the charts. It says i have 11 days left on trial. All i want to do is use the charts with stocks and price by volume (volume profile) I can not figure out why its set to forex data, I don't trade the forex. I am stuck and this is become a horrible experience.
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| [2014-09-29 20:04:30] |
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Did you need real-time futures data? Or just historical data? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-29 20:28:15] |
| User26504 - Posts: 2 |
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I would like to have real time and historic futures data but the thing that is most important is data for equities (stocks) . I would like to use price by volume for stocks such as tsla, aapl etc. thank you for the quick response
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| [2014-09-29 23:38:41] |
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We apologize, we see that you did mention stocks and not futures. We were assuming futures because your account is associated with Top Step Trader and that is limited to futures. We set your account to a default account. For real-time and historical stock data use this data feed: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-30 13:16:15] |
| User27109 - Posts: 21 |
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Hello, I hope your day is going well. When i type in a symbol on the intraday chart such as TSLA it's just a black screen. The historic chart though populates data. Any suggestions?
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| [2014-09-30 13:23:08] |
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You need to change in the Service in Sierra Chart to SC Historical Data: http://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.html#UsingSCHDS Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-30 14:14:25] |
| User26504 - Posts: 2 |
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Hello, I changed the service in the charts. I was able to get an intraday chart to populate. Now the time is wrong on the charts saying 13:40 and at the top of Sierra 14:13 also on the intraday chart new data is not being populated it is stagnant. Please advise |
| [2014-09-30 15:17:24] |
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The service you are using is a historical data only service. It will not continuously update and the data is delayed. If necessary, to adjust the time zone, refer to help topic 38: http://www.sierrachart.com/index.php?page=doc/helpdetails38.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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