Support Board
Date/Time: Wed, 27 Nov 2024 18:52:38 +0000
My Account from time to time is being reset
View Count: 1067
| [2014-09-29 11:17:16] |
| User40229 - Posts: 10 |
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Hello, From time to time my paper account has been reset without my request. What should i do to stop this ? Regards Carlos |
| [2014-09-29 13:47:53] |
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What do you mean by "reset"?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-29 15:09:20] |
| User40229 - Posts: 10 |
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All are cleared , gone like if i had opted por "Clear Simulation and Data" What should i do ? Thanks, Regards Carlos |
| [2014-09-29 19:10:44] |
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This is not really relevant to the issue but you are running an older version of Sierra Chart. Update with Help >> Download Current Version. We see you are using the SC Forex Data service. In this case, all simulated trading data is held within Sierra Chart. Increase the value for Global Settings >> General Trade Settings >> Number of Days to Save in Trade Activity Log >> Simulation. On that same window you may want to enable Save Replay/Back test Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-29 19:11:17
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| [2014-09-29 20:05:36] |
| User40229 - Posts: 10 |
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That should do it Thank you Regards Carlos |
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