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Date/Time: Mon, 21 Apr 2025 13:08:40 +0000



Opened SC this morning but not rec'g market data

View Count: 52

[2025-04-18 11:48:27]
Finias - Posts: 4
I have the green light on showing that I'm getting prices. I don't have any payment deficiencies in my account. I use Teton and my broker is shown correctly. I have disconnected and reconnected to the data feed several times, and I closed and reopened SC. I upgraded to 2752 early in the day yesterday and had no data problems - until reopening SC this morning.
I did have problems yesterday trying to get Custom calculated symbols working. I've used it before with no problems. Now when I try to open an intra-day chart, it opens a chart window but doesn't display anything. It shows the Cust Calc Sym formula in the window title bar. I gave up on it yesterday hoping to get it going today.
I just sent you the message log. Please let me know if you need anything else from me.
Thanks - Mark
[2025-04-18 12:09:16]
Finias - Posts: 4
Oops - no trading today. Please disregard message
[2025-04-18 13:30:17]
Sierra_Chart Engineering - Posts: 19285
Yes.
Sierra Chart Support - Engineering Level

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