Support Board
Date/Time: Tue, 15 Apr 2025 12:27:59 +0000
Some equities data missing April 9 2025 13:19 EDT
View Count: 36
| [2025-04-14 01:44:33] |
| joshtrader - Posts: 506 |
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During the big tariff pause announcement on April 9 2025, around 13:18 EDT, huge volume hit the market. Unfortunately, several equities on the Denali data feed are missing data at that time. Notably, SPY is missing 1 minute 40 seconds of data starting around 13:19:20 EDT. Also, NVDA is missing data. Some stocks, like AAPL, are not missing any data. I have not done an extensive study to see which stocks are missing data, but these are major ones. I'd be happy personally if you just backfilled the missing SPY data. See attached charts. |
 Screenshot 2025-04-13 213726.png / V - Attached On 2025-04-14 01:43:58 UTC - Size: 76.63 KB - 8 views Screenshot 2025-04-13 214014.png / V - Attached On 2025-04-14 01:44:11 UTC - Size: 64.8 KB - 7 views |
| [2025-04-14 02:24:10] |
| Sierra_Chart Engineering - Posts: 19226 |
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Thank you for reminding us about this, we do have the data, but it is missing on some systems. We will be patching it this evening. And we believe we identified the underlying reason why the data was missing and it has been resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-14 04:24:17
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| [2025-04-14 04:56:16] |
| Sierra_Chart Engineering - Posts: 19226 |
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The missing data will be patched before 5 AM US Eastern time, April 14. There is a technical reason why we need to do it shortly after the market open after 4 AM.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-14 04:56:30
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