Support Board
Date/Time: Mon, 14 Apr 2025 01:43:02 +0000
Sierra Chart Performance
View Count: 229
| [2025-04-09 13:59:00] |
| VenoYoTiK - Posts: 15 |
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Hello, I Trade with an M1 Max MacBook Pro with 64gb or RAM and 8TB of internal SSD storage via Windows Parallels. In the last days (2 Weeks) since the volatility has sky rocketed to the moon my performance with Sierra Chart is really bad. If I want to scroll in the Charts it really lacks bad. I already took a look over the trade activity files (they were ok). The memory usage was also ok (500MB) same with the CPU usage (15%). And the stored Time and Sales records where also ok (5000). I uploaded my workspace so you can take a look at it. https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=118916 And I uploaded a screen recording of my performance: https://youtu.be/PKXrhu4aa4g Can you help me identify the problem? Date Time Of Last Edit: 2025-04-09 14:05:36
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 ES.Cht - Attached On 2025-04-09 13:58:21 UTC - Size: 53.85 KB - 25 views |
| [2025-04-09 15:13:00] |
| John - SC Support - Posts: 39274 |
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The only thing we can do is point you to the following section that covers all the items we know to help with performance: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-10 13:45:51] |
| VenoYoTiK - Posts: 15 |
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Ok so you think the CPU Usage is to high?
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| [2025-04-10 14:35:00] |
| John - SC Support - Posts: 39274 |
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One of the items is about improving performance by using Sub-Instances, which will help with CPU utilization. Refer to the following: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.47 - Use Sub Instances to Distribute Processing Load But also refer to the following that was recently posted: Improving Performance with Wider Price Ranges and Increased Trading Activity For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-10 17:56:21] |
| User224654 - Posts: 23 |
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Have you already activated OpenGL? That could be the problem. You should activate it.
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| [2025-04-11 11:37:42] |
| VenoYoTiK - Posts: 15 |
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Where can I activate it?
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| [2025-04-11 11:41:22] |
| Sierra_Chart Engineering - Posts: 19166 |
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Refer to: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-12 10:37:21] |
| VenoYoTiK - Posts: 15 |
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When I activate it and restart Sierra it automatically is deactivated again. But my Macbook ist capable of OpenGL. Is this normal or could it be something with Windows Parallels. |
| [2025-04-13 19:12:28] |
| Sierra_Chart Engineering - Posts: 19166 |
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If OpenGL is automatically disabling it means it is not supported on your system. So this is normal.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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