Support Board
Date/Time: Tue, 15 Apr 2025 12:36:16 +0000
Vertical movement lag with hand tool
View Count: 97
| [2025-04-08 14:26:01] |
| Benutzer4711 - Posts: 38 |
|
Vertical movement of charts with the hand tool is causing some lag 0.5 - 3 seconds. Moving with scale is working fine. |
| [2025-04-08 15:12:57] |
| John - SC Support - Posts: 39274 |
|
What do you mean by a lag? Is the chart not moving, or is it an issue with the data?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-08 17:34:44] |
| Benutzer4711 - Posts: 38 |
|
The chart is moving, but sometimes it freezes for couple seconds during the movement only happens with the hand tool **actually the whole chartbook freezes Date Time Of Last Edit: 2025-04-08 17:36:37
|
| [2025-04-09 15:24:25] |
| Sierra_Chart Engineering - Posts: 19226 |
|
This is simply a performance issue. There is some related information here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.56 - Global Chart Values Tool / Global Cursor There may be a lot of movement events from your pointer device. Provide an image of the chart, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-14 08:53:14] |
| Benutzer4711 - Posts: 38 |
|
Managed to resolve the with removing of the Symbol Display study from the affected charts (primarily TPO charts). The Tools type text & stationary text are causing lag in charts as well you might want to check this My system specs should be good enough to run sierra with OpenGL: 12th Gen Intel(R) Core(TM) i7-12700K RAM 64gb RTX 2060 Lexar NQ790 M.2 SSD 2TB NVMe Date Time Of Last Edit: 2025-04-14 08:53:25
|
| [2025-04-14 14:57:42] |
| Sierra_Chart Engineering - Posts: 19226 |
|
Everything about those studies and text drawings are as efficient as possible. One thing to improve performance in TPO charts is to increase this setting: Time Price Opportunity (TPO) Profile Charts: Letter/Block Price Increment in Ticks Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: