Support Board
Date/Time: Tue, 15 Apr 2025 13:50:09 +0000
Delayed data feed
View Count: 62
| [2025-04-02 16:48:18] |
| User884726 - Posts: 9 |
|
Hi All. I have looked through the market data access section and have followed these instructions. Global Settings >> Data/Trade Service Settings >> Common Settings. Enable Allow Support for Sierra Chart Data Feeds. Press OK. Select File >> Reconnect but I'm having no luck. Please can I find out why my data is delayed, this happened a few weeks ago and I had to go to evaluate service package 12 to get real time data again. I am on service package 11 so I don't understand. Any help would be very much appreciated. Thank you. Regards Eddie |
| [2025-04-02 17:33:11] |
| John - SC Support - Posts: 39274 |
|
The exchange that you had active in March did not renew on April 1, 2025. You can activate this exchange, or select different exchanges, at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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