Support Board
Date/Time: Tue, 15 Apr 2025 13:52:34 +0000
Delayed Data and Being label as a Professional.
View Count: 48
| [2025-04-02 15:04:00] |
| robw19 - Posts: 1 |
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I logged into Sierra this morning and noticed that my data is delayed. I triple checked all my payments and I am up to date. I also see a message saying I was flagged as a Professional. This is completely inaccurate. I learned day trading about 1 month ago. I am tied to no organizations. This must be some sort of confusion. I am not sure if this is what is causing my data delay but regardless, I need help getting live data back ASAP.
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| [2025-04-02 16:05:34] |
| John - SC Support - Posts: 39274 |
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There is an Account Support Ticket that has been responded to related to this. Please respond in that Account Support Ticket.
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