Support Board
Date/Time: Tue, 15 Apr 2025 14:06:24 +0000
[User Discussion] - I cannot delete the order from the chart
View Count: 1089
| [2025-04-02 14:52:39] |
| User322763 - Posts: 2 |
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On my M1 chart of CL appears the order that I did not place. At the same time I do not have any orders i my trade activity log (screens attached). If I flatten and cancel the order on the chart it disapear, however, it appears in trade activity log as a open trade. If I delete the order in trade activity log it appears agin on the chart. Can you advice me please how to delete the order effectivelly? Regards, Cezary |
 Zrzut ekranu 2025-04-02 160834.png / V - Attached On 2025-04-02 14:45:52 UTC - Size: 81.62 KB - 18 views Zrzut ekranu 2025-04-02 160942.png / V - Attached On 2025-04-02 14:46:04 UTC - Size: 18.34 KB - 14 views |
| [2025-04-02 16:49:55] |
| Sierra_Chart Engineering - Posts: 19226 |
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You are referring to a Position not an Order. Make sure the chart is not using, the order fill calculated position. Refer to: Trading Information Windows: Disabling Order Fill Calculated Trade Position If you see a Position that does not make sense, do not flatten it, and truly make sure it is correct by checking it in Trade >> Trade Positions Window. If you see the position in the Trade Activity Log, on the Trade Statistics for Charts tab, then refer to: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-02 16:53:27
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