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Date/Time: Wed, 23 Apr 2025 00:27:42 +0000



Right click function and chart control bars not working

View Count: 75

[2025-03-30 16:27:01]
User933018 - Posts: 8
Hi,
I just loaded my chartbooks and when I try to right click on a chart, nothing happens. Then when I try to click anything on the control bar for the chart (or on the main window) nothing happens. Eg: chart, analysis, tools, global settings, etc. Have tried re-booting my PC and Sierra a few times now. Also I seem to be missing data for quite a few of my charts despite having many more days loaded, will link a screenshot of one of them below. The regular shortcut keys like f5, or f6 aren't working either. It also looks like a few charts may have disappeared from my chartbook.

Thanks
Attachment Deleted.
imageScreenshot 2025-03-30 172557.png / V - Attached On 2025-03-30 16:26:19 UTC - Size: 32.44 KB - 23 views
[2025-03-30 16:55:44]
User933018 - Posts: 8
Something that seems odd is when I load a single chartbook vs a chartbook group, I don't seem to be running into the same issue
[2025-03-31 16:45:00]
John - SC Support - Posts: 39428
Make sure you have the proper symbols for the Chartbook Group. You may need to update them and resave the group.
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