Support Board
Date/Time: Tue, 15 Apr 2025 14:13:42 +0000
Incorrect Alert on SPY
View Count: 66
| [2025-03-28 17:32:32] |
| ameetmedi - Posts: 34 |
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I had setup an alert for SPY Last crossing 560 and was surprised to get an alert while I was away from my desk, only to find that it was incorrect. It said it was triggered at last 607. which is obviously incorrect for today 3/28/2025. Any idea why? I'm a new SC user so just want to make sure I didnt do anything incorrect. Screenshot attached |
 Screenshot 2025-03-28 at 12.29.05 PM.png / V - Attached On 2025-03-28 17:32:19 UTC - Size: 283.49 KB - 13 views Screenshot 2025-03-28 at 12.28.32 PM.png / V - Attached On 2025-03-28 17:32:23 UTC - Size: 409.51 KB - 13 views |
| [2025-03-28 21:06:36] |
| Sierra_Chart Engineering - Posts: 19226 |
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Make sure you disable Odd lot trades: Data/Trade Service Settings: Process Known Odd Lot Equity Trades for DTC Services (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-28 21:25:27] |
| ameetmedi - Posts: 34 |
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Got it. Thank you
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