Support Board
Date/Time: Fri, 18 Apr 2025 06:47:26 +0000
Estimated queue position not working with Denali
View Count: 90
| [2025-03-25 14:51:38] |
| User582707 - Posts: 16 |
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It's working fine when replaying charts, but not live. It just says EP: 1. ESM25 and NQM25 contracts. What could be the cause of this?
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| [2025-03-25 15:38:21] |
| John - SC Support - Posts: 39353 |
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Please get us an image of what you are seeing and be sure the DOM is included and has the Market Depth data showing. Follow these instructions to get us the image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-25 18:04:49] |
| User582707 - Posts: 16 |
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Image below. I realized when the error occurs - It is when I use MES as trade symbol. https://www.sierrachart.com/image.php?Image=1742925692179.png |
| [2025-03-25 22:19:07] |
| Sierra_Chart Engineering - Posts: 19259 |
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This is definitively not something we will spend any time testing, or researching. The functionality is just simply as it is. It does work as it is designed. It is also impossible for us to know what is actually is happening in your particular case. We cannot reproduce any issue like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-25 22:22:10
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