Support Board
Date/Time: Fri, 18 Apr 2025 06:30:38 +0000
Do Mobile Alert Notifications (NTFY) Work for Alerts on Chart Drawings?
View Count: 142
| [2025-03-24 18:38:55] |
| User708541 - Posts: 135 |
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I set up the NTFY mobile app. I was hoping I would get notifications for a drawing tool's alert but that doesn't seem to work. Am I missing something? Is there a way to have the alerts for lines, rays, etc. trigger the NTFY mobile app alerts? |
| [2025-03-24 20:45:35] |
| John - SC Support - Posts: 39353 |
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We just tested this to ensure there wasn't something missing, but the nfty notification is working fine for us for a drawing alert. Make sure you select an Alert Number for the drawing alert and that the specific Alert Number is setup to send notifications to the Chat. If you still have problems and the above appears to be correct, then check to ensure that the Alert was actually sent to the Chat group you have setup for your alerts. If it is not getting there, then the problem is in sending to that group Chat. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-25 13:29:16] |
| User708541 - Posts: 135 |
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Something is not clear. If I draw a line, go to alerts, there is a dialogue box "Chart Drawing Alert" that comes up. In that box there is no place to select an Alert Number for the drawing. There are only choices such as: Last Price -> Crossing etc. Please provide some additional info on how to set the alerts on drawings. Thank you. |
| [2025-03-25 13:55:16] |
| Sierra_Chart Engineering - Posts: 19259 |
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On the Drawing Alert window, there is the "Alert Sound" drop-down list box that lets you select the Alert Number. Here is the full documentation: Chart Drawing Tools: Chart Drawing Alerts The setting is definitely there. We double checked that setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-25 14:00:48
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| [2025-03-25 14:01:37] |
| User708541 - Posts: 135 |
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OK got it. Suggestion: change the text on the dialogue box to say: Alert Sound/Number. Or Alert Sound/No. something that would tie into the alert documentation. |
| [2025-03-25 14:02:35] |
| Sierra_Chart Engineering - Posts: 19259 |
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OK thank you. We will do this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-25 15:27:44] |
| User708541 - Posts: 135 |
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I still need help with this. I set a drawing to trigger an alert with Alert Sound/Number 1 and everything worked great. But I don't want Alert Sound/Number 1 as my alert. I want a different alert number. So, I picked Alert 3. I changed everything under General Settings -> Alerts: Alert Number: 3 Send alert as chat message . . . - Yes Chat identifier for alert . . . (my specific chat #) I click Apply All/ OK I go back to check General Settings and everything is back to Alert 1 It worked with Alert 1 but not another alert Number. What am I doing wrong? |
| [2025-03-25 15:41:48] |
| John - SC Support - Posts: 39353 |
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Whenever you close and go back to the "General Settings >> Alert" windows, the default alert will be #1. You need to select the specific alert number you want to modify in the "Alert Number" field at the top.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-25 16:13:34] |
| User708541 - Posts: 135 |
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OK, Trying to understand. So, I select Alert Number 3, set everything up, click OK. And as long as Alert 3 has been configured in the General Settings, it will keep those settings for mobile alerts even though General Settings >> Alerts is showing Alert Number 1? As I'm typing this, the alerts with Alert Number 3 seem to be working. |
| [2025-03-25 18:00:34] |
| John - SC Support - Posts: 39353 |
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So, I select Alert Number 3, set everything up, click OK. And as long as Alert 3 has been configured in the General Settings, it will keep those settings for mobile alerts even though General Settings >> Alerts is showing Alert Number 1?
Yes. Again, the default for that window is Alert 1. But that is where you configure the setup for all the alerts (there are 200 alert options). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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