Support Board
Date/Time: Wed, 27 Nov 2024 17:51:49 +0000
What does this error message mean?
View Count: 2950
| [2014-09-25 11:23:05] |
| ripsdips - Posts: 143 |
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Warning: Caught an exception during the processing of a timer event. | 2014-09-25 07:16:57 Warning: Caught an exception during the processing of a timer event. | 2014-09-25 07:16:58 Warning: Caught an exception during the processing of a timer event. | 2014-09-25 07:16:59 Warning: Caught an exception during the processing of a timer event. | 2014-09-25 07:17:00 Warning: Caught an exception during the processing of a timer event. | 2014-09-25 07:17:01 Warning: Caught an exception during the processing of a timer event. | 2014-09-25 07:17:02 Warning: Caught an exception during the processing of a timer event. | 2014-09-25 07:17:03 Warning: Caught an exception during the processing of a timer event. | 2014-09-25 07:17:04 Warning: Caught an exception during the processing of a timer event. | 2014-09-25 07:17:05 Warning: Caught an exception during the processing of a timer event. | 2014-09-25 07:17:06 |
| [2014-09-25 16:31:52] |
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It indicates a serious error occurred. It can happen if you are using custom studies that have a bug. Refer to help topic 17 here: Http://www.sierrachart.com/index.php?page=doc/helpdetails17.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-25 17:55:15] |
| ripsdips - Posts: 143 |
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I am not using a custom study. I am using a Study/price overlay though? It only occurs when I open up 8 chartbooks, regardless of what chartbook it is. anythoughts on that?
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| [2014-09-25 18:31:47] |
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Update Sierra Chart to the latest prerelease with Help >> Download Prerelease and see if that makes any difference.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-25 18:56:07] |
| ripsdips - Posts: 143 |
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New Spreadsheet or Old? I signed up in August.
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| [2014-09-25 19:42:33] |
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If you do not use Spreadsheets in Sierra Chart , then we recommend New Spreadsheets.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-25 22:21:09
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| [2014-09-25 21:22:06] |
| ripsdips - Posts: 143 |
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I did and its still occurring. Do you think maybe I should download another desktop of SC? Any other suggestions?
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| [2014-09-25 22:03:05] |
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It is hard to track down the source of a problem like this when there are a lot of Chartbooks involved. Do you use any detached charts? You can install another instance of Sierra Chart and see if you notice the problem. If you can determine what particular Chartbook that you are using which causes the error, then we can test it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-25 22:06:01] |
| ripsdips - Posts: 143 |
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Yes. I have 25 detached charts. Can you send me a link on instructions regarding a second instance of SC on same computer. Thanks
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| [2014-09-25 22:20:28] |
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We recommend attaching all of those charts to see if that solves the problem. If it does, then this indicates an operating system problem. Here are the instructions: http://www.sierrachart.com/index.php?page=doc/MultipleServices.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-26 08:08:20] |
| ripsdips - Posts: 143 |
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I now have another instance of SC and Im using a lot less RAM and not receiving error messages any longer. Is there a way that I can mirror my first instance of SC as far as Tool Bar customizations etc. Also I went to Global settings, Tool settings and Support Vertical scaling/Movement with Hand Tool but the function of the wheel on mouse consolidating chart is not working. Is there a setting that Im missing?
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| [2014-09-26 15:39:02] |
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Refer to help topic 15 here: Http://www.sierrachart.com/index.php?page=doc/helpdetails15.html For the scroll wheel options, refer to this General Settings option: http://www.sierrachart.com/index.php?page=doc/doc_GeneralSettings.html#ScrollWheelSetting Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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