Support Board
Date/Time: Fri, 18 Apr 2025 06:33:00 +0000
missing trade data
View Count: 117
| [2025-03-20 22:24:23] |
| User725043 - Posts: 42 |
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Hi, Power at my location went out and at the time had a position on. Used my phone to login to the SC Web Trade Panel + Quote Board -> Teton-Phillip and flattened the short position at 14:24:50. Power is back on and started SC on the pc. The account balance is correct, reflecting the flatten. The closing trade data is not showing in the trade activity log. Tried restarting the pc and logged in again, but the closing trade is still not showing. How do I get the Web Panel trade fill to populate into the Trade Activity Log -> Trades tab? |
| [2025-03-25 08:24:28] |
| Sierra_Chart Engineering - Posts: 19259 |
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Refer to: Trade Activity Log: Automatically Inserting Missing Order Fills Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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