Support Board
Date/Time: Wed, 27 Nov 2024 16:36:58 +0000
Data feed compatability with sierra charts
View Count: 978
| [2014-09-25 06:02:23] |
| User38813 - Posts: 20 |
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Sir i recently purchased Sierra charts subscription. I am fully satisfied with its performance . But due to data problem from GFDL i am not able to use it properly. The service provided by GFDL is very poor and also they are not able to even solved it after so many days. My request is that please suggest me some Data feed provider of National Stock Exchange. India (NSE) which is fully compatible with Sierra chart so that i can use it(Sierra Chart) to optimal level .
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| [2014-09-25 06:30:32] |
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Could you let us know what the data problem is to see if we are able to resolve it for you in cooperation with Global Data Feeds. The only other source we know of for the National Stock Exchange of India would be Interactive Brokers: http://www.sierrachart.com/index.php?page=doc/IB.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-25 06:32:04
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| [2014-09-25 07:08:46] |
| User38813 - Posts: 20 |
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sir i get disconnected very often. And after re connection all data is not updated like call /bid ,delta values extra, extra , so i can not trade without proper data backfill. Firstly they told it is due to charting platform but when i sent them copy of your reply then they say we are not able to backfill data left out . As backfill is in one mint format. So it not possible to trade with such data which is missing after every 30-40 mints interval.Whole cumulative values losses its significance . If you still needs other details i can sent you all details of chat with GFDL supportteam Date Time Of Last Edit: 2014-09-25 07:10:25
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| [2014-09-25 07:26:36] |
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Do they give a reason as to why you are getting disconnected?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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