Support Board
Date/Time: Wed, 19 Mar 2025 03:22:38 +0000
Remote Support Please
View Count: 33
| [2025-03-18 15:58:30] |
| User769783 - Posts: 193 |
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Sierra Engineering, I have an automated strategy running through IronBeam and there is something very strange and unusual happening. I reached out to IronBeam and told me you guys can figure whats going on. Can someone log in to my system please, this is something that I cannot explain verbally, you'd have to see it. Thanks. |
| [2025-03-18 17:21:11] |
| John - SC Support - Posts: 38782 |
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Can you get us an image of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-18 17:45:05] |
| User769783 - Posts: 193 |
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I guess first, why is my data delayed? I have an account with IronBeam and Im paying for live data..
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| [2025-03-18 17:51:23] |
| John - SC Support - Posts: 38782 |
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You do not have any exchanges active with our Denali Exchange Data Feed. For the CME Group, you have not had data active since November 2024. You would need to activate an exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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