Support Board
Date/Time: Sun, 22 Dec 2024 11:38:56 +0000
Trial period questions
View Count: 1111
[2014-09-24 16:26:42] |
Tlaw1 - Posts: 15 |
Hello SierraCharts I was told by top step trader that i might possibly be able to get a trial account for a couple months to attempt one of their combine programs. They said to contact you guys as they werent able to offer any support on this topic. Is this possible to get log in credentials for an account i can use with their program?? please let me know as I would like to sign up for this today, hopefully in the next few hours. Thank You so much. -scotty "Pippin" law |
[2014-09-24 17:32:37] |
Sierra Chart Engineering - Posts: 104368 |
Your account has been set to a 21 day trial and provided a discount for Top Step Trader users. You will need to restart Sierra Chart. Follow through the instructions here to get started with Sierra Chart: Sierra Chart Setup Instructions 1 Skip the step to create an account because you already have one. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-24 17:33:09
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[2014-09-25 19:06:28] |
Tlaw1 - Posts: 15 |
Thank You. Do you know how much would i have to pay after the 21 days to keep using the software?
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[2014-09-25 19:43:03] |
Sierra Chart Engineering - Posts: 104368 |
Select Help >>Add Usage Credit. You will see the pricing on that page.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-10-16 21:53:59] |
User14266 - Posts: 225 |
There is a discount for Top Step trader users? I did not know this. I've been with TsT and SC for over a year. Please apply the discount to my account as well. Thank you!
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[2014-11-17 15:40:13] |
User94232 - Posts: 2 |
hi, I receive today the id from TopStepTrader to connect with SC, but it did not worked, I have a SC account provided by AMP/TTNET.running on terminal server Then I try to install on the other session a new SC trial with new user, but SC does not allow that, any help? |
[2014-11-17 19:45:31] |
Sierra Chart Engineering - Posts: 104368 |
If you are having trouble connecting to an external Trading service, we need to see the Message Log. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-11-17 20:02:01] |
User94232 - Posts: 2 |
i have resolved thanks |
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