Login Page - Create Account

Support Board


Date/Time: Wed, 19 Mar 2025 02:36:46 +0000



Delayed Data Feed

View Count: 36

[2025-03-14 16:11:00]
six steps - Posts: 44
Hello Support Team,

I am experiencing a delayed data feed on my Sierra Chart platform and is affecting my ability to trade effectively.

Details of the issue:

Platform: Sierra Chart
Symbols affected: MCLJ
Internet Connection: Stable / Checked
Steps taken: Restarted platform, checked data settings, and confirmed internet connectivity
I have attached a screenshot illustrating the delayed data issue for your reference. Please advise on how to resolve this as soon as possible.

Thank you for your assistance.
[2025-03-14 17:16:17]
John - SC Support - Posts: 38782
There is no screenshot attached. We need to see what you are seeing and why you believe there is a delay.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account