Support Board
Date/Time: Mon, 21 Apr 2025 04:44:12 +0000
Moving bracket orders across multiple accounts
View Count: 104
| [2025-03-14 09:22:44] |
| jamquai1 - Posts: 2 |
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Good day, I have the following issue: - I trade multiple accounts using the "order allocation function"; - My trigger chart "sits" within the main instance while my DOM sits in a sub-instance. When I initiate an order from the main instance (i.e. from the trigger chart), I can then move the brackets (or move to BE or any other changes) both from the main instance and/or from the sub-instance (i.e. from the trigger chart and/or from the DOM) and this is successfully replicated in all allocated accounts. Instead, when I initiate an order from the sub-instance (i.e. from the DOM), I can still move the brackets both from the sub-instance and/or from the main instance but this is NOT replicated in the allocated accounts: only the order in the main account is changed, while the allocated orders stay the same. This asymmetry I cannot explain.. Thanks in advance for your support |
| [2025-03-14 14:48:31] |
| John - SC Support - Posts: 39362 |
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Each chart has its own setup for the "Order Allocation to Trade Accounts". It sounds like you have it setup for your "Trigger" chart but not in the sub-instance. Refer to the following: Order Allocation to Trade Accounts: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-14 18:10:07] |
| jamquai1 - Posts: 2 |
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Order allocation has been set up for both, exactly the same..
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| [2025-03-14 22:30:55] |
| Sierra_Chart Engineering - Posts: 19285 |
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Order Allocation to Trade Accounts does not work across instances. It simply is not going to work and definitively never will. To whatever extent it is working now, is just how it is. To whatever extent it does not work is how it is. With these types of orders you must use one single controlling chart. If you involve another instance, this is not going to work at all. There is no support for this and never will be. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-18 22:57:15
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