Support Board
Date/Time: Mon, 21 Apr 2025 04:44:15 +0000
ATMS causing carsh
View Count: 101
| [2025-03-12 17:20:22] |
| MattH - Posts: 31 |
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I'm currently using an ATMS (third party) that is causing Sierra to crash. It operated smoothly for several weeks before abruptly failing. I've tested on two different trade servers and it is persistent on both. Sierra runs fine until it takes a trade then it crashes. Are you able to help me diagnose why my system is crashing?
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| [2025-03-12 21:41:41] |
| Sierra_Chart Engineering - Posts: 19285 |
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No, only the developer can do this. Refer to: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface First thing we want you to do is to update Sierra Chart and see if that resolves the issue. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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