Support Board
Date/Time: Wed, 19 Mar 2025 01:29:19 +0000
Can't connect Sierra to IBKR
View Count: 115
| [2025-03-09 00:09:55] |
| User595847 - Posts: 3 |
|
Hi, I have followed instructions but still can't get my Sierra account to connect with my IBKR account. I have ensured that in TWS global configuration that I have enable socket clients, but I get an error message (see message log below, look at end of log to see the error). Thanks in advance Mark Iob 2025-03-08 23:24:00.838 | Trade activity files set size: 1 2025-03-08 23:24:01.203 | Reading Internal Order ID file. 2025-03-08 23:24:01.218 | Reading Trade Orders file. 2025-03-08 23:24:01.218 | Reading Trade Positions file. 2025-03-08 23:24:01.219 | Reading Trade Account Data files. 2025-03-08 23:24:01.221 | Software version: 2746 64-bit 2025-03-08 23:24:01.221 | Primary Thread ID: 53924 2025-03-08 23:24:01.221 | Usage end date: 2025-04-29 2025-03-08 23:24:01.221 | Enabled for: Advanced Features 2. 2025-03-08 23:24:01.221 | Enabled for: Sierra Chart Historical Data Service. 2025-03-08 23:24:01.221 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-03-08 23:24:01.221 | Enabled for: Delayed Denali Exchange Data Feed. 2025-03-08 23:24:01.221 | Enabled for exchange2: CME 2025-03-08 23:24:01.221 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-03-08 23:24:01.221 | Current selected Data/Trading service: Interactive Brokers 2025-03-08 23:24:01.221 | Custom symbol settings values: enabled 2025-03-08 23:24:01.221 | Chart Update Interval: 400 2025-03-08 23:24:01.221 | Intraday Data Storage Time Unit: 0 2025-03-08 23:24:01.221 | Time Zone: +00:00:00 (UTC+00) 2025-03-08 23:24:01.221 | 2025-03-08 23:24:01 Local computer time in UTC 2025-03-08 23:24:01.221 | 2025-03-08 23:24:01 Local computer time in SC Time Zone 2025-03-08 23:24:01.221 | 2025-03-08 23:24:01 Server time in UTC 2025-03-08 23:24:01.221 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-03-08 23:24:01.221 | Program path: C:\SierraChart\ 2025-03-08 23:24:01.221 | Data Files path: C:\SierraChart\Data\ 2025-03-08 23:24:01.221 | OS Version Number: 6.3 2025-03-08 23:24:01.221 | Locale Setting: C 2025-03-08 23:24:01.222 | DLLs: UserContributedStudies_64.dll 2025-03-08 23:24:01.222 | Allowed protected custom studies: 2025-03-08 23:24:01.222 | Crash reporter started: true 2025-03-08 23:24:01.222 | 2025-03-08 23:24:01.263 | Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 1. 2025-03-08 23:24:01.267 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-03-08 23:24:01.476 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-03-08 23:24:01.476 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-03-08 23:24:01.928 | Received 5 login tokens. 2025-03-08 23:24:02.587 | Symbol settings MD5 received. Request ID: 1. 2025-03-08 23:24:02.587 | Requested symbol settings for service code interactive_brokers.trading. Request ID: 2. 2025-03-08 23:24:03.753 | Requested user files to download. 2025-03-08 23:24:04.432 | Symbol settings received. Request ID: 2. 2025-03-08 23:24:05.756 | 2025-03-08 23:38:53.734 | 2025-03-08 23:38:53.734 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:38:53.734 | IB TWS socket (1) | Creating socket. 2025-03-08 23:38:53.735 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:38:53.735 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:38:54.730 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:38:54.730 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:38:54.730 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:38:54.730 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:38:54.730 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:38:54.730 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:38:54.730 | IB TWS socket (1) | Closed. 2025-03-08 23:38:54.740 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:38:54.740 | Interactive Brokers | Disconnected. 2025-03-08 23:38:54.740 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:38:56.734 | 2025-03-08 23:38:56.734 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:38:56.734 | IB TWS socket (1) | Creating socket. 2025-03-08 23:38:56.735 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:38:56.735 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:38:57.742 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:38:57.742 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:38:57.742 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:38:57.742 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:38:57.742 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:38:57.742 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:38:57.743 | IB TWS socket (1) | Closed. 2025-03-08 23:38:57.752 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:38:57.752 | Interactive Brokers | Disconnected. 2025-03-08 23:38:57.752 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:38:59.757 | 2025-03-08 23:38:59.757 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:38:59.757 | IB TWS socket (1) | Creating socket. 2025-03-08 23:38:59.758 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:38:59.758 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:39:00.762 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:39:00.762 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:39:00.762 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:39:00.762 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:39:00.762 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:39:00.762 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:39:00.762 | IB TWS socket (1) | Closed. 2025-03-08 23:39:00.767 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:39:00.767 | Interactive Brokers | Disconnected. 2025-03-08 23:39:00.767 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:39:02.772 | 2025-03-08 23:39:02.772 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:39:02.772 | IB TWS socket (1) | Creating socket. 2025-03-08 23:39:02.773 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:39:02.773 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:39:03.768 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:39:03.769 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:39:03.769 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:39:03.769 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:39:03.769 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:39:03.769 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:39:03.769 | IB TWS socket (1) | Closed. 2025-03-08 23:39:03.788 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:39:03.788 | Interactive Brokers | Disconnected. 2025-03-08 23:39:03.789 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:41:03.789 | 2025-03-08 23:41:03.789 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:41:03.789 | IB TWS socket (1) | Creating socket. 2025-03-08 23:41:03.789 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:41:03.789 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:41:04.795 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:41:04.796 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:41:04.796 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:41:04.796 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:41:04.796 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:41:04.796 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:41:04.796 | IB TWS socket (1) | Closed. 2025-03-08 23:41:04.817 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:41:04.818 | Interactive Brokers | Disconnected. 2025-03-08 23:41:04.818 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:43:04.814 | 2025-03-08 23:43:04.815 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:43:04.815 | IB TWS socket (1) | Creating socket. 2025-03-08 23:43:04.815 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:43:04.815 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:43:05.814 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:43:05.814 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:43:05.814 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:43:05.814 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:43:05.814 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:43:05.814 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:43:05.814 | IB TWS socket (1) | Closed. 2025-03-08 23:43:05.835 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:43:05.835 | Interactive Brokers | Disconnected. 2025-03-08 23:43:05.835 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:45:05.834 | 2025-03-08 23:45:05.834 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:45:05.834 | IB TWS socket (1) | Creating socket. 2025-03-08 23:45:05.834 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:45:05.834 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:45:06.835 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:45:06.835 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:45:06.835 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:45:06.835 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:45:06.835 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:45:06.835 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:45:06.835 | IB TWS socket (1) | Closed. 2025-03-08 23:45:06.845 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:45:06.845 | Interactive Brokers | Disconnected. 2025-03-08 23:45:06.845 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:47:06.852 | 2025-03-08 23:47:06.852 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:47:06.852 | IB TWS socket (1) | Creating socket. 2025-03-08 23:47:06.852 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:47:06.852 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:47:07.852 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:47:07.852 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:47:07.852 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:47:07.852 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:47:07.852 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:47:07.852 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:47:07.852 | IB TWS socket (1) | Closed. 2025-03-08 23:47:07.865 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:47:07.865 | Interactive Brokers | Disconnected. 2025-03-08 23:47:07.865 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:49:07.863 | 2025-03-08 23:49:07.864 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:49:07.864 | IB TWS socket (1) | Creating socket. 2025-03-08 23:49:07.864 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:49:07.864 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:49:08.865 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:49:08.866 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:49:08.866 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:49:08.866 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:49:08.866 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:49:08.866 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:49:08.866 | IB TWS socket (1) | Closed. 2025-03-08 23:49:08.874 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:49:08.874 | Interactive Brokers | Disconnected. 2025-03-08 23:49:08.874 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:50:14.880 | The message log has been sent to support. * 2025-03-08 23:50:14.881 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. 2025-03-08 23:50:14.882 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 0 2025-03-08 23:50:14.882 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 64.152.155.19. 2025-03-08 23:50:16.846 | The Message Log was sent. Result: Message Log received. * 2025-03-08 23:50:17.094 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. 2025-03-08 23:50:17.094 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-03-08 23:50:17.305 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-03-08 23:50:17.305 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-03-08 23:51:08.882 | 2025-03-08 23:51:08.883 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:51:08.883 | IB TWS socket (1) | Creating socket. 2025-03-08 23:51:08.883 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:51:08.883 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:51:09.885 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:51:09.885 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:51:09.885 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:51:09.885 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:51:09.885 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:51:09.885 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:51:09.885 | IB TWS socket (1) | Closed. 2025-03-08 23:51:09.893 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:51:09.893 | Interactive Brokers | Disconnected. 2025-03-08 23:51:09.893 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:53:09.896 | 2025-03-08 23:53:09.896 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:53:09.896 | IB TWS socket (1) | Creating socket. 2025-03-08 23:53:09.897 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:53:09.897 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:53:10.905 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:53:10.905 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:53:10.905 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:53:10.905 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:53:10.905 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:53:10.905 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:53:10.905 | IB TWS socket (1) | Closed. 2025-03-08 23:53:10.912 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:53:10.912 | Interactive Brokers | Disconnected. 2025-03-08 23:53:10.912 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:55:10.908 | 2025-03-08 23:55:10.909 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:55:10.909 | IB TWS socket (1) | Creating socket. 2025-03-08 23:55:10.909 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:55:10.909 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:55:11.913 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:55:11.913 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:55:11.913 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:55:11.913 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:55:11.913 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:55:11.913 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:55:11.913 | IB TWS socket (1) | Closed. 2025-03-08 23:55:11.927 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:55:11.927 | Interactive Brokers | Disconnected. 2025-03-08 23:55:11.927 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:57:11.923 | 2025-03-08 23:57:11.924 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:57:11.924 | IB TWS socket (1) | Creating socket. 2025-03-08 23:57:11.924 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:57:11.924 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:57:12.925 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:57:12.926 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:57:12.926 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:57:12.926 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:57:12.926 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:57:12.926 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:57:12.926 | IB TWS socket (1) | Closed. 2025-03-08 23:57:12.946 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:57:12.946 | Interactive Brokers | Disconnected. 2025-03-08 23:57:12.946 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:59:12.937 | 2025-03-08 23:59:12.937 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-08 23:59:12.937 | IB TWS socket (1) | Creating socket. 2025-03-08 23:59:12.937 | IB TWS socket (1) | New receive buffer size: 0 2025-03-08 23:59:12.938 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-08 23:59:13.946 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-08 23:59:13.946 | IB TWS socket (1) | CloseSocket call. 2025-03-08 23:59:13.946 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-08 23:59:13.946 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-08 23:59:13.946 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-08 23:59:13.946 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-08 23:59:13.946 | IB TWS socket (1) | Closed. 2025-03-08 23:59:13.954 | IB TWS socket (0) | CloseSocket call. 2025-03-08 23:59:13.954 | Interactive Brokers | Disconnected. 2025-03-08 23:59:13.954 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-09 00:00:00.146 | Added historical Daily data request for XAUUSD to the queue. 2025-03-09 00:00:00.146 | Triggering next historical data download in queue. 2025-03-09 00:00:00.150 | HD Request # 6 | Downloading Historical Daily chart data for XAUUSD. Starting date: 2025-03-05. Service: fxcm 2025-03-09 00:00:00.150 | HD Request # 6 | Using server: ds4.sierracharts.com port 10149 2025-03-09 00:00:00.193 | Socket (1) | Creating socket. 2025-03-09 00:00:00.193 | Socket (1) | New receive buffer size: 0 2025-03-09 00:00:00.193 | Socket (1) | Connecting to IP: 64.152.155.113. 2025-03-09 00:00:00.261 | Added historical Daily data request for EURUSD to the queue. 2025-03-09 00:00:00.261 | Triggering next historical data download in queue. 2025-03-09 00:00:00.630 | HD Request # 6 | Setting DTC encoding to Binary VLS 2025-03-09 00:00:00.630 | HD Request # 6 | Sending historical data logon request message. 2025-03-09 00:00:01.462 | HD Request # 6 | Requesting historical Daily data starting at 2025-03-05. 2025-03-09 00:00:01.674 | HD Request # 6 | Decompressing data. 2025-03-09 00:00:01.980 | HD Request # 6 | Receiving historical Daily data for XAUUSD starting at 2025-03-05. 2025-03-09 00:00:01.981 | HD Request # 6 | Writing historical Daily data to the file XAUUSD.dly. 2025-03-09 00:00:02.128 | Socket (1) | CloseSocket call. 2025-03-09 00:00:02.128 | Socket (1) | Shutdown started. Waiting for graceful close. 2025-03-09 00:00:02.267 | Historical data download thread signaled to stop. 2025-03-09 00:00:02.267 | HD Request # 6 | Received 3 Daily data records from 2025-03-05 00:00:00 to 2025-03-07 00:00:00 (3.0 days) and wrote 3 records for XAUUSD 2025-03-09 00:00:02.267 | HD Request # 6 | Completion time: 2s. 2025-03-09 00:00:02.267 | HD Request # 6 | Daily data download complete for XAUUSD. Unique request ID: 6 2025-03-09 00:00:02.267 | Removing historical data download ID 6. 2025-03-09 00:00:02.267 | 2025-03-09 00:00:02.267 | Triggering next historical data download in queue. 2025-03-09 00:00:02.269 | HD Request # 7 | Downloading Historical Daily chart data for EURUSD. Starting date: 2025-03-05. Service: fxcm 2025-03-09 00:00:02.269 | HD Request # 7 | Using server: ds12.sierracharts.com port 10150 2025-03-09 00:00:02.270 | Socket (2) | Creating socket. 2025-03-09 00:00:02.270 | Socket (2) | New receive buffer size: 0 2025-03-09 00:00:02.270 | Socket (2) | Connecting to IP: 69.39.70.241. 2025-03-09 00:00:02.284 | XAUUSD[M] Daily #2 | Reloading chart. 2025-03-09 00:00:02.339 | Socket (1) | Socket gracefully closed by remote side. 2025-03-09 00:00:02.339 | Socket (1) | Closed. 2025-03-09 00:00:02.498 | XAUUSD[M] Daily #2 | Chart data loading complete. 2025-03-09 00:00:02.709 | HD Request # 7 | Setting DTC encoding to Binary VLS 2025-03-09 00:00:02.709 | HD Request # 7 | Sending historical data logon request message. 2025-03-09 00:00:02.955 | HD Request # 7 | Requesting historical Daily data starting at 2025-03-05. 2025-03-09 00:00:03.169 | HD Request # 7 | Decompressing data. 2025-03-09 00:00:03.191 | HD Request # 7 | Receiving historical Daily data for EURUSD starting at 2025-03-05. 2025-03-09 00:00:03.191 | HD Request # 7 | Writing historical Daily data to the file EURUSD.dly. 2025-03-09 00:00:03.282 | Socket (2) | CloseSocket call. 2025-03-09 00:00:03.282 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-03-09 00:00:03.316 | Historical data download thread signaled to stop. 2025-03-09 00:00:03.316 | HD Request # 7 | Received 3 Daily data records from 2025-03-05 00:00:00 to 2025-03-07 00:00:00 (3.0 days) and wrote 3 records for EURUSD 2025-03-09 00:00:03.316 | HD Request # 7 | Completion time: 1s. 2025-03-09 00:00:03.316 | HD Request # 7 | Daily data download complete for EURUSD. Unique request ID: 7 2025-03-09 00:00:03.316 | Removing historical data download ID 7. 2025-03-09 00:00:03.316 | 2025-03-09 00:00:03.316 | No download requests in the queue to start downloads for. 2025-03-09 00:00:03.496 | Socket (2) | Socket gracefully closed by remote side. 2025-03-09 00:00:03.496 | Socket (2) | Closed. 2025-03-09 00:00:03.510 | EURUSD[M] Daily #7 | Reloading chart. 2025-03-09 00:00:03.644 | EURUSD[M] Daily #7 | Chart data loading complete. 2025-03-09 00:01:13.953 | 2025-03-09 00:01:13.953 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-09 00:01:13.953 | IB TWS socket (1) | Creating socket. 2025-03-09 00:01:13.953 | IB TWS socket (1) | New receive buffer size: 0 2025-03-09 00:01:13.953 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-09 00:01:14.955 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-09 00:01:14.955 | IB TWS socket (1) | CloseSocket call. 2025-03-09 00:01:14.955 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-09 00:01:14.955 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-09 00:01:14.955 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-09 00:01:14.955 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-09 00:01:14.955 | IB TWS socket (1) | Closed. 2025-03-09 00:01:14.968 | IB TWS socket (0) | CloseSocket call. 2025-03-09 00:01:14.968 | Interactive Brokers | Disconnected. 2025-03-09 00:01:14.968 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-09 00:03:14.975 | 2025-03-09 00:03:14.975 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-09 00:03:14.975 | IB TWS socket (1) | Creating socket. 2025-03-09 00:03:14.975 | IB TWS socket (1) | New receive buffer size: 0 2025-03-09 00:03:14.975 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-09 00:03:15.982 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-09 00:03:15.982 | IB TWS socket (1) | CloseSocket call. 2025-03-09 00:03:15.982 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-09 00:03:15.982 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-09 00:03:15.982 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-09 00:03:15.982 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-09 00:03:15.982 | IB TWS socket (1) | Closed. 2025-03-09 00:03:15.986 | IB TWS socket (0) | CloseSocket call. 2025-03-09 00:03:15.986 | Interactive Brokers | Disconnected. 2025-03-09 00:03:15.986 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-09 00:05:15.984 | 2025-03-09 00:05:15.984 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-09 00:05:15.987 | IB TWS socket (1) | Creating socket. 2025-03-09 00:05:15.988 | IB TWS socket (1) | New receive buffer size: 0 2025-03-09 00:05:15.988 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-09 00:05:16.987 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-09 00:05:16.987 | IB TWS socket (1) | CloseSocket call. 2025-03-09 00:05:16.987 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-09 00:05:16.987 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-09 00:05:16.987 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-09 00:05:16.987 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-09 00:05:16.987 | IB TWS socket (1) | Closed. 2025-03-09 00:05:17.003 | IB TWS socket (0) | CloseSocket call. 2025-03-09 00:05:17.003 | Interactive Brokers | Disconnected. 2025-03-09 00:05:17.003 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-09 00:07:17.005 | 2025-03-09 00:07:17.006 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-09 00:07:17.006 | IB TWS socket (1) | Creating socket. 2025-03-09 00:07:17.006 | IB TWS socket (1) | New receive buffer size: 0 2025-03-09 00:07:17.006 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-09 00:07:18.015 | IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2025-03-09 00:07:18.015 | IB TWS socket (1) | CloseSocket call. 2025-03-09 00:07:18.015 | Interactive Brokers | Failed to connect to the data and trade server. * 2025-03-09 00:07:18.015 | Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? * 2025-03-09 00:07:18.015 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-09 00:07:18.015 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-09 00:07:18.015 | IB TWS socket (1) | Closed. 2025-03-09 00:07:18.041 | IB TWS socket (0) | CloseSocket call. 2025-03-09 00:07:18.041 | Interactive Brokers | Disconnected. 2025-03-09 00:07:18.041 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. Date Time Of Last Edit: 2025-03-09 19:21:40
|
| [2025-03-09 18:47:06] |
| Sierra_Chart Engineering - Posts: 18835 |
|
Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#IBResolvingConnectionIssue (Resolving Connection Issue at step 27) And make sure to disable any third-party firewall software running on the computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-09 18:47:23
|
| [2025-03-10 04:02:57] |
| User595847 - Posts: 3 |
|
Thanks, I actually found the problem to be I was running TWS and Sierra on separate PCs. Once I tried to connect on same PC, it worked as expected. Thanks, again Mark |
| [2025-03-10 04:06:46] |
| Sierra_Chart Engineering - Posts: 18835 |
|
Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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