Support Board
Date/Time: Mon, 21 Apr 2025 04:38:31 +0000
Release 2944 data issue
View Count: 88
| [2025-03-06 17:35:06] |
| User289638 - Posts: 3 |
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Hi, once I update to version 2944 my intraday historic chart stops loading data from 1200 days ago, and starts at 28/11/24. Once I wind back to the previous version (2937) the issue is resolved. Looks like a bug has been introduced.
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| Attachment Deleted. |
image.png| [2025-03-06 19:12:49] |
| John - SC Support - Posts: 39362 |
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What is the symbol of the chart? Do you have it setup as a "Continuous Contract Chart"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-07 13:25:20] |
| User289638 - Posts: 3 |
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Hi John, ES (F.US.EPH25), and yes set up as a continuous contract. I've not experienced this problem before - only with the 2744 update, and when I revert back to 2739 the problem disappears. Chart book file attached, it's the Composite that is experiencing the problem. |
 ES Volume Profile.Cht - Attached On 2025-03-07 13:24:46 UTC - Size: 76.08 KB - 46 views |
| [2025-03-07 14:14:16] |
| User289638 - Posts: 3 |
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Hi John I'm working from a different location today, and version 2744 has loaded everything properly. I don't know what happened yesterday, but everything looks fine today. Please close the ticket. Apologies for wasting your time. Have a great weekend, Ian |
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