Support Board
Date/Time: Mon, 21 Apr 2025 04:38:29 +0000
real time data
View Count: 74
| [2025-03-06 16:12:40] |
| User138003 - Posts: 3 |
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I have paid for realtime data but not receiving. Need assistance.
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| [2025-03-06 16:29:08] |
| John - SC Support - Posts: 39362 |
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The exchanges renew on a calendar month basis. The exchange that you had active in February did not automatically renew on March 1, 2025, due to insufficient funds in your account at that time. You can add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop You can then activate the CME Group exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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