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Date/Time: Wed, 19 Mar 2025 01:29:19 +0000



Delayed data feed

View Count: 48

[2025-03-06 15:30:03]
User884726 - Posts: 8
Please can I find out why I have a delayed data feed?
[2025-03-06 16:09:28]
John - SC Support - Posts: 38782
Everything looks good on your account at this time.

If you are still having an issue, then get us your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Close all of the Chartbooks with "File >> Close All Chartbooks".

Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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