Support Board
Date/Time: Wed, 19 Mar 2025 03:40:14 +0000
Market Data Feed Differences
View Count: 122
| [2025-03-05 11:04:40] |
| User130696 - Posts: 104 |
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Hello, I am attaching price from Sierra Chart connected to live Denali [CV][M] and Trading View connected to live feed. For MNQ they both show a difference of 20 to 30 points. I noticed this since yesterday. Please let me know what's going on, There should not be a difference more than a tick or less. |
 Screenshot 2025-03-05 055704.png / V - Attached On 2025-03-05 11:04:18 UTC - Size: 39.08 KB - 31 views Screenshot 2025-03-05 055650.png / V - Attached On 2025-03-05 11:04:24 UTC - Size: 59.81 KB - 25 views |
| [2025-03-05 18:37:50] |
| John - SC Support - Posts: 38782 |
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We will not look at comparisons to other systems. The one thing we want to point out is that you do not have any exchanges active (they did not automatically renew on March 1 due to insufficient funds), so the data in Sierra Chart is delayed streaming data, not real-time. But, the price at a given point in time should still be accurate (i.e. if the time of the data is 05:51:05, then that is the actual time of the data, regardless of whether it is delayed or not). This could impact what you are seeing depending on how you are looking at the data. You can activate the exchange(s) that did not renew at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-06 02:24:39] |
| User130696 - Posts: 104 |
|
Thanks for checking and reminding me. The payment got declined because I changed my virtual CC number, and could not update here on time, I have done that. Is the data and recurring active now ? Also, I could not understand the logic of no comparison. All futures exchange data in all systems are in sync, why it should be different in Sierra chart ? I can understand few ticks in between eye lid delay, but 10 to 30 points not ticks is too much and is unacceptable delay. I still want to believe that it had something to do with the payment, but do not believe that because its Denali and therefore its allowed to print its own price. Please re-confirm.
Date Time Of Last Edit: 2025-03-06 02:25:36
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| [2025-03-06 13:33:49] |
| User130696 - Posts: 104 |
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Update - after activation, the data is in sync. Thanks
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| [2025-03-06 15:56:49] |
| John - SC Support - Posts: 38782 |
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There are too many issues with other systems. We do stand behind our data, but we will only compare it to the actual exchange themselves.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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