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Date/Time: Fri, 20 Sep 2024 05:50:59 +0000



OS Error Connecting To Rithmic

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[2014-09-23 13:43:17]
User19552 - Posts: 3
This morning I am unable to connect with the following error:

Rithmic Trading | Connecting to the server 127.0.0.1. Port 49195 | 2014-09-23 09:24:34
Socket (600) | Connected. | 2014-09-23 09:24:34
Rithmic Trading | Connected to server. | 2014-09-23 09:24:34
Rithmic Trading | Sending logon request message. | 2014-09-23 09:24:34
Rithmic Trading | Starting the connection process to data and trading service. | 2014-09-23 09:24:34
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2014-09-23 09:24:34
Rithmic Trading | Connecting to Rithmic 01 US server. | 2014-09-23 09:24:34
Rithmic Trading | Error creating the main object. Error message: os error | 2014-09-23 09:24:35
Rithmic Trading | Server Info - Server Name: DTC Bridge. | 2014-09-23 09:24:35
Rithmic Trading | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-09-23 09:24:35
Rithmic Trading | Logon error from server | 2014-09-23 09:24:35
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-23 09:24:35
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-23 09:24:35
Socket (600) | Closed. No error. | 2014-09-23 09:24:35
Socket (600) | Shutdown and closed. | 2014-09-23 09:24:35
Rithmic Trading | Disconnected from the server. | 2014-09-23 09:24:35
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-09-23 09:24:35
[2014-09-23 16:14:32]
Sierra Chart Engineering - Posts: 104368
This is an issue that Rithmic will need to look into.

We need to get the Rithmic log file.

Send us this file to support_AT_Sierra Chart.com :

C:\SierraChart\Rim\Rithmic.log

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2014-09-23 16:14:42

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