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Date/Time: Wed, 19 Mar 2025 01:07:34 +0000



DELAYED DATA

View Count: 69

[2025-03-04 15:47:15]
User960930 - Posts: 28
I HAVE SIGN IN TO MY TRADING ACCOUNT TO CONTINUE TO FULFILL NON-PROFESSIONAL TRADER STATUS HOWEVER MY DATA ON MY FEED IS SHOWING DELAYED I HAVE TRIED SIGNING IN AND TRANSLATING SYMBOLS AND SWITCH BACK BUT THE DATA IS STILL COMING IN ON A DELAY HOW CAN I FIX THIS ?
[2025-03-04 17:23:18]
John - SC Support - Posts: 38782
Everything on your account looks good. If you are still having an issue then we would need to see your Message Log by following these instructions:
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Close all of the Chartbooks with "File >> Close All Chartbooks".

Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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