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Date/Time: Mon, 21 Apr 2025 04:41:27 +0000



Problem with connection

View Count: 103

[2025-03-04 12:56:25]
User904434 - Posts: 63
Can you pls check my account - I should have acces to MBO but is not working the all system is Downloading - non stop. Thanks
[2025-03-04 17:02:26]
John - SC Support - Posts: 39362
You are on the "Integrated Advanced with MBO" package, and you are setup to get Market Depth data for the CME exchange from our Denali Exchange Data Feed. Therefore, you have everything you need to get the MBO data. Make sure you have set everything up properly by referring to the following instructions:
Market By Order Data: Step-by-Step Instructions

What exactly are you referring to in terms of "but is not working the all system is Downloading - non stop"?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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