Support Board
Date/Time: Mon, 21 Apr 2025 04:47:19 +0000
Trade Order Error - CQG order update. Status: REJECTED
View Count: 82
| [2025-03-04 09:23:47] |
| User140473 - Posts: 6 |
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Hello, I would like to trade FGBL on EUREX with Denali data feed and CQG order routing. My broker is AMP Futures. Denali data feed provides me with the symbol F.US.DBH25. And I am getting the following error message: 2025-03-04 09:01:10.796 | Trade Order Error - CQG order update. "Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 114938. Service Order ID: 1354736830. Symbol: F.US.DBH25". I contacted AMP and they told me that everything is configured correctly on their end and that I should contact Sierra. Thank you in advance. B.B.
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| [2025-03-04 16:29:12] |
| Sierra_Chart Engineering - Posts: 19285 |
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Have AMP check again. There is some configuration issue. We do not know what the problem is. They need to contact CQG and find out exactly what the issue is. What is the order type that you are using? And what is the Time in Force for the order? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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