Support Board
Date/Time: Mon, 21 Apr 2025 13:08:38 +0000
Problem with connection
View Count: 88
| [2025-02-26 15:56:36] |
| storrs - Posts: 3 |
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Hi there, the connection seems to failed I attached an image where you can see different prices between graphs, I tried to restart the programme but still freeze like this.
Date Time Of Last Edit: 2025-02-26 15:56:50
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 tmp_1740571506_Doc1 (1).pdf - Attached On 2025-02-26 15:55:06 UTC - Size: 235.86 KB - 30 views |
| [2025-02-26 17:05:57] |
| John - SC Support - Posts: 39362 |
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The image does not give us any information as we cannot see the time scale on the bottom or the Title Bar that would have the computer time at the top. Nor can we see if the charts are scrolled all the way to the end so that you are viewing the same information. Are you getting updates in the charts or are you not getting any data at all? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-27 13:49:22] |
| storrs - Posts: 3 |
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OK so all the charts are getting information but the VWAP CHART its been freeze since I reached you guys. This chart does not receive the new signal coming in.
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 Captura de pantalla 2025-02-27 144500.png / V - Attached On 2025-02-27 13:46:25 UTC - Size: 285.92 KB - 14 views Captura de pantalla 2025-02-27 144553.png / V - Attached On 2025-02-27 13:46:33 UTC - Size: 182.45 KB - 11 views Attachment Deleted. |
| [2025-02-27 13:51:46] |
| storrs - Posts: 3 |
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OK now seems to magically work! its fine thank you
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