Login Page - Create Account

Support Board


Date/Time: Mon, 21 Apr 2025 13:05:51 +0000



Missing Data market profile and graph

View Count: 69

[2025-02-26 15:09:11]
User211277 - Posts: 1
I'm missing data from yesterday morning until now. As you can see on the market profile and the graph. how to solve this problem? thanks
imagesierra.JPG / V - Attached On 2025-02-26 15:08:46 UTC - Size: 234.8 KB - 29 views
[2025-02-26 16:57:41]
John - SC Support - Posts: 39362
The chart on the right has bars going to the end of the chart and the last time that is showing in the Time Scale is February 26 at 16:06 and the clock on the chart shows that the time is 16:08. Therefore, the chart looks correct.

TPO charts do not use the time scale in the same way, so we can only see that a profile is being drawn for February 26 starting at 01:00, so this could be correct.

If you are missing data in between a period, then refer to the following:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account