Support Board
Date/Time: Mon, 21 Apr 2025 13:08:38 +0000
Scale Settings reset on DOM with rollover/symbol change
View Count: 134
| [2025-02-26 12:56:25] |
| pinetrades - Posts: 11 |
|
Hi, I have a few DOM's setup and I make them all look identical. This week I had to rollover some futures symbols to the newer contracts. Whenever I do this, my scale settings for my DOM's always reset and I need to re-enter them. For example, my scale settings number for ZN is 0.75, but if I change to the new symbol, it resets to 1.01 (or close to that), so everything is now squished together. I need to go into the scale settings, change it to the original number, and then it looks normal. It would be nice if I could assign a specific scale number to a specific product, so I wouldn't have to do this every rollover. Or if it could just remember the number and never change. Thanks, |
| [2025-02-26 16:30:48] |
| John - SC Support - Posts: 39362 |
|
What item are you referring to that is changing?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-26 21:13:01] |
| pinetrades - Posts: 11 |
|
I am referring to the "range" value in the Scale Settings. I've attached some images to show what I'm talking about. I manually set the "range" value so all my DOM's match. When I change the symbol (I rollover to the new contract), this number resets and I have to go into the scale settings and manually set the old value. I have to do this for every DOM. I've attached an image of the scale setting before I rollover (0.75 for ZN), the number it changes to after I rollover, and a before and after picture of my DOM to show you what it does. |
 scale-settings-before-changing-symbol.png / V - Attached On 2025-02-26 21:12:34 UTC - Size: 29.73 KB - 26 views scale-settings-when-changing-symbol.png / V - Attached On 2025-02-26 21:12:46 UTC - Size: 28.94 KB - 26 views scale-settings-before-after-changing-symbol.png / V - Attached On 2025-02-26 21:12:50 UTC - Size: 139.55 KB - 25 views |
| [2025-02-28 04:58:36] |
| Sierra_Chart Engineering - Posts: 19285 |
|
We are looking this over.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-01 00:17:54] |
| Sierra_Chart Engineering - Posts: 19285 |
|
We will implement a solution to this in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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