Support Board
Date/Time: Wed, 27 Nov 2024 16:51:20 +0000
Connection with CQG
View Count: 1430
| [2014-09-22 16:25:16] |
| JorisVdb - Posts: 1 |
|
Dear, i get following log while try to logon to the system; all settings are put like requested on the website by my broker. Can you have a look what the cause can be? CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-09-22 18:27:36 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-09-22 18:27:36 socket (2200) | Connected. | 2014-09-22 18:27:36 CQG Trading FIX: Sending the Logon message. | 2014-09-22 18:27:37 CQG Trading | Connected to trading server. | 2014-09-22 18:27:37 CQG Trading | Connecting to market data server. | 2014-09-22 18:27:37 Connecting to websocket server. | 2014-09-22 18:27:37 Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.34 | 2014-09-22 18:27:37 CQG Trading FIX - FCM name: Macquarie | 2014-09-22 18:27:37 Socket (2348) | Connected. | 2014-09-22 18:27:37 Socket (2348) | Starting SSL connection. | 2014-09-22 18:27:37 Socket (2348) | SSL connection established. | 2014-09-22 18:27:37 Opening websocket. | 2014-09-22 18:27:37 Sending websocket handshake. | 2014-09-22 18:27:37 Received websocket handshake acknowledgment. | 2014-09-22 18:27:38 TRANSPORT OPEN | 2014-09-22 18:27:38 CQG Trading | Websocket connected. | 2014-09-22 18:27:38 CQG Trading | Sending market data logon message. | 2014-09-22 18:27:38 CQG Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-09-22 18:27:38 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-22 18:27:38 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-22 18:27:38 CQG Trading FIX: Sending a Logout message. | 2014-09-22 18:27:38 Socket (2348) | SSL shutdown indicates not able to send 'close notify'. | 2014-09-22 18:27:38 Socket (2348) | SSL has been shut down. | 2014-09-22 18:27:38 Socket (2348) | SSL object has been freed. SSL state is now disconnected. | 2014-09-22 18:27:38 Socket (2348) | Shutdown and closed. | 2014-09-22 18:27:38 CQG Trading | Websocket closed. | 2014-09-22 18:27:38 CQG Trading | Disconnected. | 2014-09-22 18:27:38 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-09-22 18:27:38 socket (2200) | Shutdown and closed. | 2014-09-22 18:27:38 CQG Trading FIX: Logged out and disconnected. | 2014-09-22 18:27:38 CQG Trading FIX: Disconnected. | 2014-09-22 18:27:38 Tnx in advance. Regards, |
| [2014-09-22 18:51:39] |
| |
|
Contact your broker let them know you are getting this message: CQG Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-09-22 18:27:38 * This is occurring with the market data connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: