Support Board
Date/Time: Mon, 21 Apr 2025 13:05:46 +0000
Horizontal Ray tool only extends when plotted past the current bar
View Count: 104
| [2025-02-23 17:04:16] |
| User795459 - Posts: 5 |
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Not sure how this happened, but it was working fine last week, but now any time I use the horizontal ray tool it wont extend unless I plot it above the the current bar or further in time from the current bar.
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 Screenshot 2025-02-23 115745.png / V - Attached On 2025-02-23 17:00:26 UTC - Size: 47.22 KB - 32 views |
| [2025-02-24 16:58:49] |
| John - SC Support - Posts: 39362 |
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We are not seeing any issue with the Horizontal Ray tool. Have you used the option for "Cutting" the rays that are not extending? How exactly were these drawn? While drawing, are you seeing the ray extending? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-24 17:14:09] |
| User795459 - Posts: 5 |
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I tried both with hot keys and just by going to tools -> horizontal ray. It looks like it has to do with the extend until future intersection option. When I turn it off the ray extends properly. Turning it on causes the issue in my original post / screenshot. |
| [2025-02-24 23:40:54] |
| Sierra_Chart Engineering - Posts: 19285 |
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We are not seeing any issue with Horizontal Ray. We need to get that chart following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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