Support Board
Date/Time: Wed, 19 Mar 2025 01:20:42 +0000
Real time Index data
View Count: 107
[2025-02-21 16:38:10] |
User996274 - Posts: 96 |
I have real time index data with IB The SC "daily" charts are delayed (QQQ,SPY) Is there a fix for this? |
[2025-02-21 16:40:33] |
John - SC Support - Posts: 38782 |
What is the exact symbol as set in "Chart >> Chart Settings >> Symbol >> Symbol" for these charts?
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[2025-02-21 17:18:58] |
User996274 - Posts: 96 |
QQQ-NQTV
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[2025-02-21 18:12:45] |
John - SC Support - Posts: 38782 |
That symbol specifies that you want to get the data from us. You are not setup to get the real-time data for the "NASDAQ TotalView" exchange from us, which is why you are getting the delayed data. If you want to get the data from Interactive Brokers, then you need to enter the symbol as it is required from Interactive Brokers - something such as "QQQ-STK-SMART/NASDAQ-USD". Refer to the following for what we can tell you on the IB symbology: Interactive Brokers Symbols: Stock Format But you should verify the correct format with Interactive Brokers. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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