Support Board
Date/Time: Mon, 21 Apr 2025 17:34:53 +0000
issues loading NQU25-CME data
View Count: 195
[2025-02-17 04:13:02] |
William Cline - Posts: 21 |
currently new to sierra chart and just bought package 11 yesterday. was practicing setting up TPO chart study on the xauusd example chart added with the free trial. today i downloaded the volume data for NQU25-CME and notice that the chart looks off. I have left photo links to show how these 2 charts look different despite the fact they have the same study with the same settings. would appreciate some advice on how to fix this issue. https://www.sierrachart.com/image.php?Image=1739764929446.png https://www.sierrachart.com/image.php?Image=1739765066822.png |
[2025-02-17 05:02:15] |
Sierra_Chart Engineering - Posts: 19289 |
Use NQH25-CME instead
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-02-17 18:23:23] |
William Cline - Posts: 21 |
i need to view the september contract NQU25-CME not the march contract
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[2025-02-17 18:50:32] |
John - SC Support - Posts: 39380 |
What you are seeing is correct for that contract. There is not much trading occurring for that contract at this time.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-02-17 19:49:24] |
William Cline - Posts: 21 |
im noticing on NQH25-CME that there is a Friday daily candle but there is no tpo daily candle. it just skips from the Thursday profile to the sunday profile every week.
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[2025-02-17 22:50:28] |
Sierra_Chart Engineering - Posts: 19289 |
Yes this does make sense: Chart Session Times: Bar Starting Times Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-02-18 05:23:56] |
William Cline - Posts: 21 |
forgive my ignorance but I am having a hard time understanding how this article applies to my current issue, as far as I am aware nq should have data for Fridays session every week. i would appreciate a more detailed explanation of why this makes sense.
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[2025-02-18 06:42:14] |
Sierra_Chart Engineering - Posts: 19289 |
The bar starting time is for Thursday evening session, which is the start of a new trade date, and that goes all the way into the Friday regular trading hours as well.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-18 06:42:33
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