Support Board
Date/Time: Mon, 21 Apr 2025 23:30:23 +0000
Crash on Save Tool Configuration
View Count: 105
| [2025-02-14 15:11:24] |
| stockwet - Posts: 34 |
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Hi, Sierra Chart is crashing on me when I am attempting to save a new configuration, specifically with the Price Expansion tool. Some basics: - MacOS running Parallels - Windows 11 Pro, Licensed and Activated - Occurring on multiple independent installs of Sierra Chart, including a freshly installed version - SC Version 2739 64-bit Steps to duplicate - On a chart, activate the Price Expansion tool - Draw a price expansion drawing on the chart - Open the configuration settings for the drawing - Make some changes - Go to Config - In the Tool Configuration List, select TC1 - Provide a name in Tool Configuration Name - Press "Save" - At this point, Sierra Chart crashes for me Thanks. |
| [2025-02-14 17:53:06] |
| John - SC Support - Posts: 39395 |
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Are you using the ARM version of Sierra Chart? Refer to the following: Software Download: Using ARM Version for Apple M-series CPUs For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-14 21:46:40] |
| stockwet - Posts: 34 |
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Ahh. That was it. Thanks, John. I've never actually used that until now. LOL
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| [2025-02-14 22:44:28] |
| John - SC Support - Posts: 39395 |
|
It is something that just came up recently.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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