Support Board
Date/Time: Mon, 21 Apr 2025 23:36:08 +0000
Menu is incorrectly positioned
View Count: 94
| [2025-02-12 17:14:47] |
| novaxt123 - Posts: 54 |
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There is a problem with the drawing tool configuration menu. If I click on the small arrow on the right, the menu opens on the very left. How am I supposed to get there with the mouse? It's impossible. I have a 17 inch notebook. The smaller the screen, the more problems with the menus. If you position all the drawing tools one below the other, then it is narrower and opens on the right. |
| [2025-02-12 17:59:52] |
| John - SC Support - Posts: 39395 |
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The reason it is opening to the Left is because of the small screen size as there is not enough room on the right. To get to that menu, you would need to move your pointer off to the right following the arrow for the "Tool Configurations" and then move it down and around the menus to get to the configuration list itself. You can not cross the other menu, as you have seen, as that will close out the configuration sub-menu. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-13 12:24:57] |
| novaxt123 - Posts: 54 |
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I don't understand this procedure. I can't move anything down here. Can you please send me a picture or a video of how to proceed. Thanks.
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| [2025-02-13 15:48:24] |
| John - SC Support - Posts: 39395 |
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Refer to the blue line we have drawn with the arrow at the end in the attached image. We are suggesting you follow that path with your pointer. Note that what is occurring is an operating system issue, it is not about Sierra Chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
 8zcahg3w.png / V - Attached On 2025-02-13 15:48:19 UTC - Size: 1.14 MB - 20 views |
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