Support Board
Date/Time: Fri, 21 Feb 2025 09:47:05 +0000
Trading Evaluator Delayed
View Count: 162
| [2025-02-07 15:44:04] |
| User2525 - Posts: 21 |
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My orders are being rejected and the errors says the account is not authorized. I'm in a trial account and just switched over to the trading eval delayed service to test it out. How can get this going? My trading alert is set to enable and to send orders to the trade service. Trade Simulation Mode is enabled. Thanks
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| [2025-02-07 16:36:09] |
| John - SC Support - Posts: 38101 |
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"Trade Simulation Mode On" needs to be "disabled" in order to send orders to the Trading Evaluator.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-07 16:43:28] |
| User2525 - Posts: 21 |
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It was, that was my mistake, butI restarted and now its not connecting. Says account not authorized
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| [2025-02-07 16:47:49] |
| User2525 - Posts: 21 |
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Restarted and connected but now the error says Trade account data does not exists.
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| [2025-02-07 16:50:41] |
| User2525 - Posts: 21 |
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It has an account number associated in the trade window. In the trade log it says this account is not authorized and also the trade data does not exist.
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| [2025-02-07 18:47:57] |
| John - SC Support - Posts: 38101 |
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Did you setup an account within the Trading Evaluator? Refer to the instructions here: Simulated Futures Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-07 20:02:35] |
| User2525 - Posts: 21 |
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Just did, thanks but now its saying no position limit set so Im just changing these settings to see how this works.
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| [2025-02-07 20:03:38] |
| User2525 - Posts: 21 |
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Going through the settings but no config I use is working, what does no position limit mean, thanks
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| [2025-02-07 20:12:29] |
| User2525 - Posts: 21 |
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What needs to be set?
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| [2025-02-07 21:28:02] |
| John - SC Support - Posts: 38101 |
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First of all, do not open any additional tickets on this topic. Only respond within this one ticket. Otherwise things go "all over the place" and we can not help you properly. Please get us the log that contains the most recent messages you are getting related to trying to trade with the Trading Evaluator. Copy and paste the text to this thread. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-18 21:11:54] |
| User146848 - Posts: 124 |
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I also have a problem with the trading evaluator(live). Order filling is happening or not....flatening a position is not working...total mess right now. Symbol CLJ25/MCLJ25 Status: Pending Cancel |
| [2025-02-18 23:03:18] |
| John - SC Support - Posts: 38101 |
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Were you trying to do this while the market was closed (between 16:00 and 17:00 Central US time)?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-19 14:29:51] |
| User146848 - Posts: 124 |
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no....yesterday maybe 30mins before i wrote the post. that was the reason why i came to the support board in the first place, to see, if others have also this problem. right now i can open and close positions but i cant realize any paper profit or loss after closing the position. |
| [2025-02-19 17:43:27] |
| John - SC Support - Posts: 38101 |
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What do you mean by "i cant realize any paper profit or loss after closing the position"? What are you looking at that reflects this?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-19 17:54:10] |
| User146848 - Posts: 124 |
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daily P/L summery in the trade window
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| [2025-02-19 18:10:03] |
| John - SC Support - Posts: 38101 |
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So you are saying that the "Daily P/L" on the Trade Window is showing zero? If the above is true, then what is the Trade Account selected on that Trade Window? Also, is "Simulation Mode On" enabled or disabled? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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